SOURCE: Black Hills IP, LLC
MINNEAPOLIS, MN--(Marketwire - Jun 28, 2011) - Schwegman Lundberg and Woessner PA ("SLW") and Black Hills IP, LLC announce today that SLW has moved its docketing support services and its paralegal support services from India to the US. The support services previously performed in India will now be performed in Rapid City South Dakota through Black Hills IP, LLC.
According to Steve Lundberg, SLW's managing partner, "We were the first major patent law firm to send support services offshore and until recently we probably had the largest offshore team of any US patent law firm. Going to India made sense several years ago, but now our investment in automation has reduced the amount of labor needed for many functions, meaning that offshore labor cost arbitrage is less important. The cost of doing the work in the US is about the same as sending it to India, but keeping the work in the US is a lot more convenient, there are fewer confidentiality issues to worry about and we do not have the complication of complying with US technology export control laws."
SLW was the charter customer and a founding shareholder in Intellevate (now part of "CPA Global") and is playing the same role in Black Hills IP. Intellevate is credited with starting the India legal process outsourcing trend.
According to Ann McCrackin, Black Hills President, "We have invested heavily in automation software that has made our processes very efficient. Automation and higher US worker productivity makes our cost here in the US competitive with India." Continues McCrackin, "Having our support team here in the US is more convenient for our customers. They can pick up the phone and talk to the person doing their work in real time."
According to Leon Steinberg, Black Hills' Chairman, "We are the same team that formed Intellevate, the company that pioneered outsourcing legal support services to India (Intellevate was acquired by CPA Global in 2006 and Steinberg continued as its CEO until 2007). Onshore is a major change from our previous offshore focus. When we formed Intellevate many intellectual property support services were manual and best delivered from India with its plentiful and inexpensive labor. The world has changed; when we did the math it now makes more sense to do the work here in the US."
About Black Hills IP:
Black Hills IP provides outsourced IP legal support services from its headquarters in Rapid City, South Dakota. Its legal support services include intellectual property docketing, paralegal, proofreading and annuity management services. To learn more visit BlackhillsIP.com or call Leon Steinberg at 1-605-415-4428.
About Schwegman Lundberg and Woessner IP:
Schwegman, Lundberg and Woessner PA, is one of the leading US patent prosecution firms with offices in Minneapolis, San Jose, California and Austin, Texas. It has been repeatedly named one of the top few firms in the nation for patent quality and is in the top 20 firms when measured by volume of patent filings. The firm has approximately 80 attorneys and 200 in total staff. To learn more visit SLWIP.com.