SOURCE: GetWellNetwork


June 23, 2011 08:00 ET

Indiana Heart Hospital Tops List of Eleven Healthcare Facilities and Leaders Honored by GetWellNetwork for Achievements in Interactive Patient Care

Leaders in Patient Engagement Recognized for Outcomes in Patient Satisfaction, Quality of Care and Hospital Operations

BETHESDA, MD--(Marketwire - Jun 23, 2011) - GetWellNetwork, Inc., the leading provider of Interactive Patient Care solutions, today announced the winners of the third annual Interactive Patient Care Awards. Leading healthcare facilities and executives from across the U.S. were honored at the fourth annual GetConnected User Conference for their achievements in Interactive Patient Care (IPC) initiatives that resulted in better patient outcomes and facility performance improvements.

"We are extremely proud to honor the people and facilities that have successfully adapted the GetWellNetwork solution to improve patient satisfaction, quality of care and hospital operations," said Michael O'Neil, Founder and CEO of GetWellNetwork, Inc. "Our company was founded with the mission of improving patient outcomes through the education, engagement and empowerment of patients and their families, and we're pleased to be working with these great leaders in healthcare to carry out this mission."

The Indiana Heart Hospital (TIHH) in Indianapolis, IN, was awarded top honors with the Overall Achievement award for outstanding interactive patient care achievements resulting in performance improvement in quality, service and operations. Most notably, TIHH has reduced readmission rates and increased awareness among cardiac patients to better self-manage their condition through the use of the GetWellNetwork Heart Failure Care Plan.

Additional 2011 IPC Award winners include:

  • Patient Satisfaction award was presented to Parker Adventist Hospital in Parker, CO for outstanding improvements in both service and patient satisfaction through the use of the GetWellNetwork Interactive Patient Care solution. The hospital made notable improvements in patient satisfaction scores in the HCAHPS categories of Nursing Communication and Medication Teaching.

  • Quality and Safety award was presented to Banner Health Cardon Children's Medical Center in Mesa, AZ, for outstanding accomplishments in improving the quality of care for their asthma patients. Following the engagement of patients and families in the GetWellNetwork Asthma Care Plan, readmission rates at Cardon Children's decreased by 60 percent and compliance with the pediatric care measure for the Asthma Home Management Plan of Care increased from 30 percent to 74 percent.

  • Finance and Operations award went to Medical University of South Carolina (MUSC) in Charleston, SC, for generating new incremental revenue by integrating retail pharmacy with the GetWellNetwork solution to provide patients with the ability to fill their prescription from the bedside. In the past 12 months alone, MUSC has generated more than $1.6 million through GetWellNetwork pharmacy referrals.

  • Pediatric Innovation award went to Miami Children's Hospital in Miami, FL, for their development of the Humpty Dumpty Falls Prevention Program™ into a bedside tool. By involving the patients and families at Miami Children's Hospital in falls safety initiatives, the hospital is increasing knowledge about, and decreasing the frequency and severity of falls incidents.

  • IPC Champion was awarded to Mark Lorenz, associate administrator, Nemours/Alfred I. duPont Hospital for Children in Wilmington, DE. Mark was honored this year for his commitment to advancing patient-centered care through the use of the GetWellNetwork Interactive Patient Care solution and for his visionary approach to leading his facility to adopt a new care delivery model.

  • Leadership Engagement award went to OSF St. Joseph Medical Center in Bloomington, IL, for the consistent guidance and support provided by their leadership team and nursing leaders across the organization to integrate Interactive Patient Care into their patient care processes. This team demonstrated a remarkable level of commitment to their participation in the fall prevention research being conducted by the Institute for Interactive Patient Care (IIPC), identifying and implementing processes for patient engagement in this safety initiative adaptive to their patient flow.

  • Care Process Integration award was bestowed to Christiana Care Health System in Newark, DE, for their achievements in integrating interactive patient care technology with the clinical systems at Christiana Hospital. Their comprehensive and customized use of interactive patient care technology facilitates the delivery of patient-centered care throughout the patient experience.

  • Clinician Empowerment award was presented to Florida Hospital Celebration Health in Celebration, FL, for the Nursing Redesign process they employed to involve and engage nursing and the broader care team and to redesign core patient care processes, resulting in significant adoption, culture change and a new, effective innovative approach to patient care delivery.

  • World Class Service and Support was awarded to both Henry Ford West Bloomfield Medical Center in West Bloomfield, MI, and Poudre Valley Hospital in Fort Collins, CO. These facilities have demonstrated exceptional adherence to supporting IPC technology and therefore are maximizing the impact of IPC for their patients by creating a pleasant and reliable patient experience with the technology.

For photos from this year's GetWellNetwork IPC Awards ceremony, please visit

About GetWellNetwork
GetWellNetwork, Inc. entertains, educates, and empowers patients throughout the patient journey using the bedside TV in the hospital, mobile devices, Web or Cable TV at home. This patient-centered approach improves both satisfaction and outcomes for patients and hospitals. Additionally, the company extends the value of existing IT investments by integrating seamlessly to leading HIT systems including Cerner, McKesson, Epic, Meditech, GE and Siemens.

GetWellNetwork was also recognized by KLAS® as the leader in the new Interactive Patient Systems category and exclusively endorsed by the American Hospital Association. More information about GetWellNetwork can be found at

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