SOURCE: Indicative Software

March 08, 2006 07:00 ET

Indicative Strategic Account Win: Worldspan, the Technology Leader in Travel

Indicative Outshines Entrenched Competition in Extremely Demanding Environment

FORT COLLINS, CO -- (MARKET WIRE) -- March 8, 2006 -- Indicative Software, a privately held service management software company, today announced another major account win as it welcomes Atlanta-based Worldspan, L.P. to its growing cadre of key customers.

Worldspan is a world leader in travel technology services for travel suppliers, travel agencies, e-commerce sites and corporations. The company provides mission-critical travel distribution, information technology and transaction processing services for customers in every sector of travel. Worldspan is recognized for its continual delivery of industry first Web-based solutions. Globally, Worldspan is the largest transaction processor for online travel agencies, processing nearly two out of three flights purchased through travel Web sites. Worldspan uses some of the fastest, most flexible and efficient networks and computing technologies and links more than 800 travel suppliers with its worldwide customers.

Worldspan IT monitors availability and performance of their travel services applications, hosting solutions and customized travel products that reduce costs and increase productivity for their customers. Products in place at Worldspan were not cost effective and also were not meeting Worldspan's objectives. Worldspan decided to seek alternatives and Indicative was recommended to meet its needs.

Indicative's simplified installation process enabled Worldspan to install and configure the basic service management model in less than four hours. Indicative's unique discovery techniques helped automate provisioning of over 350 performance tests. Tests were deployed, activated and returning performance metrics of critical applications within 30 minutes.

"We deployed and successfully production tested Indicative's application management solution in record time. Such exceptional time-to-value was another compelling reason to replace the existing tools that were cumbersome to deploy in our environment. In addition, the Indicative solution provided more flexible and comprehensive monitoring and reporting of user experience with our travel applications," said Terri Nichols, Worldspan vice president, computer and network operations.

"Worldspan typifies the customer most likely to benefit from Indicative's solutions: they process as many as 7.1 billion transactions per month 24x7, with response time and transaction integrity being equally critical," commented Lacy H. Edwards, Indicative President and CEO. "We designed the Indicative solution to meet the needs of the most demanding customers. We are delighted to count Worldspan among them," he added.

About Indicative

Indicative Software Inc. is a privately held end-to-end IT service management software company that delivers superior return on investment. Indicative's comprehensive software suite simplifies management of an increasingly complex and distributed IT environment. Its all-in-one product provides unprecedented context, visualization and performance monitoring of the entire service value chain. Indicative rapidly optimizes IT-enabled processes, and delivers a practical roadmap for corporations to move from event-based technology management to application performance and business service management. The company has a strong base of health services, banking, insurance, government, and media customers in the U.S. and abroad. The company's investors include Sequel Venture Partners, Sutter Hill Ventures and Vista Ventures, and it is based in Fort Collins, Colorado. For more information, visit

Contact Information

  • Media contacts:
    Angela Tucci
    Indicative Software, Inc.
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