Industry Canada

Industry Canada

July 09, 2008 14:08 ET

Industry Minister Asks for Text Messaging Explanation

OTTAWA, ONTARIO--(Marketwire - July 9, 2008) - The decision this week by Bell Mobility and TELUS to begin charging for incoming text messages has raised serious consumer concerns, particularly with regard to charges for unsolicited, unwanted, spam text messages.

While I have no desire to interfere with the day-to-day business decisions of two private companies, I do have a duty as Minister of Industry to protect the interests of the consuming public when necessary. I believe this was a poorly thought-out decision.

Therefore, I have sent letters to the chief executive officers of Bell Mobility and TELUS asking that they meet with me in Ottawa before August 8, 2008, to explain this aspect of their text messaging pricing structure with a view to finding a solution that provides the best service to consumers at the best price.

Contact Information

  • Office of the Honourable Jim Prentice
    Minister of Industry
    Bill Rodgers
    613-992-0302 (FAX)
    Industry Canada
    Media Relations