SOURCE: IneoQuest Technologies

IneoQuest Technologies

March 10, 2010 10:07 ET

IneoQuest Expands Exclusive Line of Microsoft™ Mediaroom™ Quality Assurance Solutions

Newest Product Enhances Industry's Widest Suite of Solutions for End-to-End Monitoring, Analysis and Troubleshooting Deployments; Company Also Adds to IPTV Support Solutions

MANSFIELD, MA--(Marketwire - March 10, 2010) -  IneoQuest Technologies, Inc., the global provider of advanced quality and service assurance solutions for digital video, today announced that it has expanded its family of products for monitoring, analyzing, troubleshooting and reporting performance of Microsoft™ Mediaroom™ deployments with the addition of IQDialogue™ Mediaroom™ Platform Manager. IneoQuest has also added the IQDialogue™ IPTV probe to its line of products for monitoring, remote testing and analyzing traditional IPTV infrastructure. As the most comprehensive suite of solutions, IneoQuest's product line assists providers with the ability to offer superior, cutting-edge features and services while helping to improve their quality of service and quality of experience for subscribers.

Microsoft Mediaroom deployments continue to gain momentum as telecommunication providers are increasingly turning to this infrastructure to enhance subscriber experience, which offers instant channel change (ICC) performance and enhanced video reliability. As a result, the industry is calling for additional support products to ensure quality of service, whether it's in the field, in the lab or in network operations centers. To meet this demand, IneoQuest has further expanded its end-to-end Microsoft Mediaroom solutions for field test, work order administration, advanced signaling analysis and monitoring of the deployed base.

As a licensed Microsoft Ecosystem Service Assurance Partner with wide-ranging products for Mediaroom monitoring, analysis and troubleshooting, IneoQuest has added the exclusive IQDialogue Mediaroom Platform Manager to its product portfolio. This latest solution interfaces directly with the Microsoft Mediaroom Web-Service Framework to evaluate set-top box performance and quickly identify when a fault occurs. From a centralized network management location, IQDialogue Mediaroom Platform Manager performs automated analysis of devices on the network through an intelligent scheduler system. Based upon configurable and user-definable categories, alarm notifications can be issued so problems can be promptly addressed and trending reports provided to facilitate network planning.

For telecommunications providers that choose to leverage their existing IPTV infrastructure, IneoQuest's new IQDialogue IPTV probe provides the ability to monitor and troubleshoot video-on-demand (VOD) servers and subscriber service. The probe enables providers to analyze all network signaling protocols by tapping directly into the video control flows. Whether it's IQDialogue Mediaroom Platform Manager or the IQDialogue IPTV probe, providers are able to easily identify the root causes of problems with subscriber-level granularity to reduce the costs of multiple truck rolls and inefficient troubleshooting. 

"IneoQuest's unique relationship with Microsoft and the feedback from our customers enable and inspire us to provide the industry's most comprehensive suite of products to ensure superior quality of Microsoft Mediaroom deployments. Now with the only end-to-end solution for monitoring, analyzing and troubleshooting these implementations, IneoQuest is able to further assist providers in improving quality of service and quality of experience," said Gino Dion, vice president of strategic solutions at IneoQuest. "As the industry increasingly deploys Microsoft Mediaroom for advanced features and IPTV platforms grow to offer more services, we'll continue to provide advanced solutions for assuring the delivery of high-quality video."

IneoQuest will be demonstrating its complete solutions for Microsoft Mediaroom implementations, including the new IQDialogue Mediaroom Platform Manager, IQDialogue™ Mediaroom™ Installer, IQDialogue™ Mediaroom™ Advanced and IQDialogue™ Mediaroom™ Installer Manager at IPTV World Forum, March 23-25, 2010 in London. To see demonstrations and learn more about this comprehensive family of Mediaroom products, as well as IneoQuest's IPTV support solutions, please visit IneoQuest's booth (#94). 

About IneoQuest Technologies
Recognized as one of the fastest growing companies in North America by Deloitte LLP for the third year in a row and receiving numerous awards for its product innovation, IneoQuest has a rich heritage of developing industry-first quality and service assurance solutions for both legacy video network delivery and leading-edge offerings like switched digital video (SDV), IPTV and video-on-demand (VOD). The company enables its customers to design, build, deploy and manage digital video networks with unique combinations of hardware, software and services.

IneoQuest has been providing the cable, broadcast, satellite, telecommunications providers and equipment manufacturers with forward-thinking concepts and metrics for ensuring Quality of Service and Quality of Experience, including the three planes of video delivery networks, Program Availability, the patented Media Delivery Index (MDI) and other patent-pending technologies. To deliver custom and complete solutions to its customer base, IneoQuest leverages a premier partner network, which includes Cisco Systems Inc., Microsoft® and Spirent® Communications. Headquartered in Mansfield, Massachusetts, IneoQuest has sales operations in the North American, European, Asian and Latin American regions. More information is available at

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