SOURCE: IneoQuest Technologies

IneoQuest Technologies

November 23, 2010 10:25 ET

IneoQuest Receives 2010 Internet Telephony Excellence Award

IQDialogue MSO VOD Acknowledged for Outstanding Innovation and Customer Benefits

MANSFIELD, MA--(Marketwire - November 23, 2010) - IneoQuest Technologies, Inc., the global leader of intelligent video quality and service assurance, today announced that its IQDialogue® MSO VOD solution received the Technology Marketing Corporation (TMC) 2010 INTERNET TELEPHONY Excellence award, as a result of its ability to enable service providers to manage complex video-on-demand (VOD) technologies.

Until IQDialogue MSO VOD, multi-system operators (MSOs) faced the complexity of managing VOD services using unreliable vendor-based monitoring, data and fault management solutions. IneoQuest wanted to provide MSOs with a holistic view of their network's control plane traffic, from the servers to set-top boxes, which includes VOD protocols and session setups, to enable customers to locate failures along the network and troubleshoot immediately. With IQDialogue MSO VOD, service providers now have the ability to prevent future system failures across multiple traffic flows, reduce time and operational expenses, and improve overall quality of service (QoS) before impacting a subscriber's quality of experience (QoE).

"In a competitive market, complex offerings like VOD are vital to a provider's bottom line. It's important that service providers have advanced tools to collect, monitor and analyze VOD data across multiple systems in real-time for better QoS," said Gino Dion, vice president of strategic solutions at IneoQuest. "With IQDialogue MSO VOD, our customers have the ability to not only improve their service and a subscriber's VOD experience, but also to capture new subscribers for additional revenue. We're pleased that INTERNET TELEPHONY and our customers recognize our continued efforts."

The sixth annual INTERNET TELEPHONY Excellence awards distinguish 35 companies with outstanding achievements in IP communications solutions. TMC awarded companies based on demonstrated improvements made by their products/services in client's businesses.

About IneoQuest
IneoQuest, the global leader on intelligent video quality and service assurance, delivers award-winning solutions to help cable, satellite, telecommunications and broadcast providers to improve quality of service (QoS) and quality of experience (QoE), and control operational costs.

Leading video service and content providers rely on IneoQuest's pioneering methods and metrics to ensure delivery of all video services including 3D TV, Adaptive Multirate Streaming or Video on Demand (VOD) to any fixed or mobile screen. Among other corporate and technical achievements, IneoQuest contributed to the development of the SCTE 168 2010 Recommended Practice for Monitoring and developed the patented Media Delivery Index (MDI). This innovation has driven IneoQuest to be recognized by Inc. Magazine as one of the fastest growing companies in North America for four years in a row.

Headquartered in Mansfield, Massachusetts, IneoQuest has sales operations in the North American, European, Asian and Latin American regions. More information is available at

INTERNET TELEPHONY magazine has been the IP Communications Authority since 1998™. Beginning with the first issue in February of 1998, INTERNET TELEPHONY has been providing unbiased views of the complicated converged communications space. INTERNET TELEPHONY offers rich content from solutions-focused editorial content to reviews on products and services from TMC Labs. INTERNET TELEPHONY magazine reaches more than 225,000 readers, including pass-along readers. For more information, please visit

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