SOURCE: Infonetics Research

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September 30, 2014 16:36 ET

Infonetics: Over 3/4 of N. American businesses surveyed plan to use SIP trunking by 2016

CAMPBELL, CA--(Marketwired - September 30, 2014) - Technology market research firm Infonetics Research released excerpts from its 2014 SIP Trunking and eSBC Strategies: North American Enterprise Survey, which details enterprises' plans for Session Initiation Protocol (SIP) trunking and enterprise session border controllers (eSBCs), including expenditures, trunking providers, and deployment models.

ANALYST NOTE
"Businesses continue to migrate to VoIP and unified communications on their premises, but when it comes to connecting to the PSTN, legacy technologies have not disappeared. T1 lines are still the most commonly-used trunking service today, though they will come down by 2016 as the use of SIP trunking grows," notes Diane Myers, principal analyst for VoIP, UC, and IMS at Infonetics Research.

"SIP trunking is becoming more mainstream with North American businesses, but it's important to remember that few companies have done a 100% cutover," Myers continues. "This represents a significant opportunity long term for SIP trunking."

SIP TRUNKING AND ENTERPRISE SBC SURVEY HIGHLIGHTS

  • Half of respondent companies use SIP trunking today, increasing to 78% by 2016 as T1 use decreases but doesn't go away
  • Topping the list of reasons survey respondents are deploying SIP trunking are centralized trunking, improved reliability, and speed of deployment/service changes
  • The main barriers to deploying SIP trunking are not directly related to the service itself, but more about respondents' existing situations: many are satisfied with their existing voice services, their service contracts aren't up for renewal, or SIP trunks aren't offered at the desired location
  • Cisco leads the list of installed PBX and UC manufacturers at respondent organizations, followed by, in alphabetical order, AT&T, Avaya, IBM, and Microsoft

SIP STUDY SYNOPSIS
For its 21-page SIP trunking and enterprise SBC strategies survey, Infonetics interviewed purchase-decision makers with detailed knowledge of trunking services at 184 North American organizations with at least 101 employees. Respondents were asked about SIP trunking deployment models, drivers and barriers, capacity, interconnections, extensions, spending plans, and service providers. To buy the report, contact Infonetics: www.infonetics.com/contact.asp.

RELATED REPORT EXCERPTS

UPCOMING ENTERPRISE VOICE, VIDEO, AND UC RESEARCH
Download Infonetics' 2014 market research brochure, publication calendar, events brochure, report highlights, tables of contents, and more at www.infonetics.com/login.

INFONETICS WEBINARS
Visit www.infonetics.com/infonetics-events to register for upcoming webinars, view recent webinars on-demand, or learn about sponsoring a webinar.

  • Making the Enterprise WAN Cloud Ready (Oct. 21: Register)
  • Evaluating Cloud Unified Communications: What to Consider (Sponsor)
  • Shifting to the Cloud: Managing Next-Gen WLANs (View on-demand)

INFONETICS IS HIRING
Infonetics Research is hiring analysts. See our job openings here.

TO INQUIRE ABOUT RESEARCH, CONTACT:
N. America (West), Asia Pacific:
Larry Howard larry@infonetics.com +1 408-583-3335
N. America (East, Midwest), Lat. America: Scott Coyne scott@infonetics.com +1 408-583-3395
Europe, Middle East, Africa, India: Iyassu Soquar iyassu@infonetics.com +1 408-583-3397
Greater China, S.E. Asia: 大中华区 Jeffrey Song jeffrey@infonetics.com +86 21-3919-8505
Japan 日本 Takashi Kimura, TAK Analytics takashi.kimura@takanalytics.com +81 3-6408-5566
South Korea 대한민국 Doug Moon, MBAP dougm@mbap.co.kr +82 2-3453-9400

ABOUT INFONETICS
Infonetics Research (www.infonetics.com) is an international market research and consulting firm serving the communications industry since 1990. A leader in defining and tracking emerging and established technologies in all world regions, Infonetics helps clients plan, strategize, and compete effectively. View Infonetics' About Us slides here.

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Contact Information

  • PRESS CONTACT:
    Diane Myers
    Principal Analyst, VoIP, UC, and IMS
    Infonetics Research
    Email contact
    +1 408-583-3391
    Twitter: @dianemyers