SOURCE: Infonetics Research

Infonetics Research

December 15, 2010 17:13 ET

Infonetics Research: N. American carriers to reap $246B from residential video, voice, Internet services in 2010

CAMPBELL, CA--(Marketwire - December 15, 2010) - Market research firm Infonetics Research ( today released excerpts from its updated Residential Voice, Data, and Video Services in North America market share and forecast report.

"Considering that revenue from video services will rival that of voice services by 2014, one of the more interesting trends going on in the residential services market is the number of video subscribers that are jumping from cable to satellite and telco IPTV. In 2010, residential cable video subscriber numbers are flat, while satellite video subscribers have been increasing slowly but surely over the last few years, and telco IPTV subscribers are up 40% from last year. Video services are proving to be a hard fought battle. While cable operators have a legacy in North America, they have been unbending in their pricing policies, and as a result are losing record number of subscribers to less expensive alternatives," notes Diane Myers, Infonetics Research's directing analyst for VoIP and IMS.


  • Telecom service providers are bringing in $245.5 billion from North American households subscribing to voice, video, and Internet access services in 2010
    • This represents a 2.1% increase in revenue over 2009
  • Infonetics expects the residential services market to grow to $270 billion in 2014, as revenue from voice services declines while broadband access and video service revenue increases
  • The number of residential mobile broadband subscribers in North America is nearly doubling in 2010 over 2009, to about 15 million, and is forecast by Infonetics to jump to 70 million by 2014
  • In the first half of 2010 (1H10), AT&T leads in residential mobile voice service revenue with 29%, Verizon is second with 26%, but when mobile voice subscribers are counted, the shares are reversed, with Verizon leading with 29%, AT&T second with 26% (AT&T generates more revenue per subscriber)

Infonetics' biannual Residential Voice, Data, and Video Services in North America report provides market size, service provider revenue and subscriber market share, household penetration rates, analysis, and forecasts for residential voice (PSTN, VoIP, mobile), Internet access (dial-up, DSL, cable broadband, FTTH, WiMAX, mobile broadband), and video (cable video, satellite video, telco IPTV) services and subscribers.

The report includes the top North American residential service providers by revenue and subscriber market share, tracking AOL, AT&T, Bell Canada, Cablevision, CenturyLink, Charter, Comcast, Cox, DirecTV, Dish Network, Earthlink, Frontier, MetroPCS, Qwest, Rogers, Sprint, Time Warner Cable, T-Mobile, and Verizon, Videotron, Vonage, and many others.

All of Infonetics' forecast reports include a supplemental Fundamental Telecom/Datacom Market Drivers report, updated twice per year, which provides analysis of global and regional market trends and conditions affecting service providers, enterprises, subscribers, and the global economy.

See Infonetics' portal ( for more:



Infonetics Research is an international market research and consulting firm serving the communications industry since 1990. A leader in defining and tracking emerging and established technologies in all world regions, Infonetics helps clients plan, strategize, and compete more effectively.

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