SOURCE: Infonetics Research

Infonetics Research

August 26, 2009 17:03 ET

Infonetics Research: North American enterprise phone systems sales up 12% in 2Q09

BOSTON, MA--(Marketwire - August 26, 2009) - Communications market research firm Infonetics Research released the second quarter (2Q09) edition of its Enterprise Telephony market share and forecast report, which tracks TDM PBX and KTS phone systems, IP PBX phone systems, IP phones, and VoIP gateways.


"The North American PBX market posted strong results in the second quarter, with a 12% sequential gain. North America declined by more than 20% two quarters in a row, and we are finally seeing some signs of normalcy returning to the market. On the other hand, the Asia Pacific market was down 12%, pulled down by seasonal buying factors. The overall improvement in revenue is a welcome sign, but the difficult worldwide economic climate continues to weigh heavily on the PBX market," says Matthias Machowinski, directing analyst for enterprise voice and data at Infonetics Research.


--  In 2Q09, worldwide sales of PBX and KTS phone systems grew 1%
    sequentially, to $1.8 billion
--  Sales of pure IP PBX phone systems increased 6% quarter-on-quarter,
    driven by the continued migration from hybrid to pure IP switching
--  Vendor results were mixed in 2Q09, with overall revenue leaders Cisco,
    Avaya, Alcatel-Lucent, and Nortel posting gains, while other leaders, such
    as Siemens and NEC, losing share
--  Shipments of IP phones, which are forecast to have a bright long-term
    future, increased 4% in 2Q09, more than the overall PBX market
--  VoIP gateways are expected to be a $1.7 billion market by 2013


Infonetics' enterprise telephony report tracks 3Com, Aastra, AudioCodes, Alcatel-Lucent, Avaya, Cisco, Dialogic, D-Link, Mitel, NEC, Nortel, NET/Quintum, Samsung, ShoreTel, Siemens, Tadiran, Toshiba, Vertical, and others. The report provides worldwide and regional market size, market share, analysis, and forecasts through 2013 for TDM PBX and KTS systems, hybrid and pure IP PBX systems, IP PBX by system size, VoIP gateways, IP desk phones and IP soft phones.


-- Enterprise Telephony (Sept. 2)


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-- Scott Coyne, Senior Account Director, Eastern North America, Europe, Middle East:, +1 408.583.3395


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Infonetics Research is an international market research and consulting firm serving the communications industry since 1990. A leader in defining and tracking emerging and established technologies in all world regions, Infonetics helps clients plan, strategize, and compete more effectively.

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Contact Information

  • Lead Analyst:
    Matthias Machowinski
    Directing Analyst, Enterprise Voice and Data
    Infonetics Research
    +1 (408) 583-3363
    Email Contact