October 07, 2009 10:37 ET

Infonetics Research: Oracle, IBM receive high marks from service providers in service delivery platform survey

CAMPBELL, CA--(Marketwire - October 7, 2009) - Market research firm Infonetics Research released excerpts from its new SDP Deployment Strategies and Vendor Ratings: Global Service Provider Survey, conducted to determine worldwide operator thinking about service delivery platform drivers, barriers, strategies, and vendors. The survey is part of Infonetics' Next Gen OSS and Policy Continuous Research Service (CRS).


"Our SDP survey confirms that getting services to market faster is the top driver for operators deploying service delivery platforms. In a market where Web-based competitors can create new services in a matter of minutes, incumbent operators understand that they must overcome their legacy constraints and improve the time it takes to deliver new services to their subscribers," notes Shira Levine, directing analyst for next gen OSS and policy for Infonetics Research.


-- 82% of service provider respondents say getting services to market
   faster is definitely a driver for deploying service delivery platforms
-- Messaging is a key application driving service providers to deploy SDPs,
   as more operators seek to integrate messaging services with social
   networking and other third-party applications
-- In an open-ended question about service delivery platform market
   leaders, most service providers named Oracle as the top SDP vendor,
   followed by IBM
   -- Other companies making the list include Accenture, Aepona,
      Alcatel-Lucent, Ericsson, HP and Nokia Siemens

Service providers participating in Infonetics' SDP survey rated five SDP vendors (Accenture, Alcatel-Lucent, Ericsson, IBM, Oracle) on 8 criteria: technology, product roadmap, security, management, price-to-performance ratio, pricing, financial stability, and service and support.

The service providers participating in the survey include four of the industry's largest Tier 1 operators, as well as smaller incumbents, cable operators, MSOs, and wireless carriers that together represent 22% of the world's telecom capex and 25% of the world's carrier revenue, as reported in Infonetics' Service Provider Capex, Opex, ARPU, and Subscribers service.

Survey respondents are purchase decision-makers at service providers that have already deployed an SDP (82%) or will by 2010 (18%). The bulk of respondents are in North America (45%) and Western Europe (46%), where most of the early SDP adopters are located; the remainder are based in Asia Pacific (9%).


Log on or join: http://www.infonetics.com/login

From the portal, go to RESEARCH, then NEXT GEN OSS AND POLICY.


-- Larry Howard, Vice President: larry@infonetics.com, +1 (408) 583-3335

-- Scott Coyne, Senior Account Director, Eastern North America, Europe, Middle East: scott@infonetics.com, +1 408.583.3395


-- Service delivery platform sales doubling by 2013

-- Operators increasing spending on subscriber data management to improve bottom line

-- Next 12 to 18 months critical for policy server vendors


-- Policy Servers: October 15

-- Service Delivery Platform Software and Services: November 5

-- Subscriber Data Management Software and Services: December 11

Infonetics Research is an international market research and consulting firm serving the communications industry since 1990. A leader in defining and tracking emerging and established technologies in all world regions, Infonetics helps clients plan, strategize, and compete more effectively.

Follow Infonetics on Twitter: http://twitter.com/infonetics.

Contact Information

  • Lead Analyst:
    Shira Levine
    Directing Analyst, Next Gen OSS and Policy
    Infonetics Research
    +1 (408) 583-3381
    Email Contact