December 02, 2015 09:00 ET

Infor Continues Strong Retail Momentum with Pilot Flying J

Leading North American Operator of Travel Centers Selects Infor to Drive Digital Transformation

NEW YORK, NY--(Marketwired - December 02, 2015) - Infor, a leading provider of beautiful business applications specialized by industry and built for the cloud, today announced that Pilot Flying J, the largest operator of travel centers in North America, has chosen Infor to help transform its digital strategy. Pilot Flying J, one of the ten largest private companies in the United States, will implement a suite of Infor software for financial and human capital management in the cloud.

"Technology is a critical component of Pilot Flying J's driver and team member-first strategy to maintain our position as the number one provider of goods and services for travelers across North America," said Mark Rowan, chief people officer for Pilot Flying J. "We chose to partner with Infor because of its financial and HR suite, the cultural alignment between our two organizations and the vision that we share for changing the retail experience."

Infor will deploy a cloud-based suite of software for Pilot Flying J to help automate financial management, human capital management (HCM), facilities management, expense management, and performance management (d/EPM). The company will also deploy Infor ION®, a lightweight middleware, and Infor Ming.le for enterprise-wide social collaboration and mobility. This extensive suite will provide visibility across the enterprise and flexibility to accommodate future growth, including Infor CloudSuite Retail, to be delivered next year.

Infor CloudSuite Human Capital Management (HCM) will provide a complete suite of HR-management tools for Pilot Flying J including workforce management, payroll, HR service delivery, and learning management. Also included in the HR suite is Infor Talent Science, which applies predictive talent analytics to help companies hire, promote, and retain the best employees. Infor CloudSuite Corporate will provide financial management tools including procurement, project accounting, cash and treasury, and billing, inventory, contract, distribution, and supplier management.

"Expanding our relationship with Infor was an easy choice as we strive to provide our teams with innovative, modern tools to make day-to-day tasks more efficient," said Mike Rodgers, senior vice president of Digital and Technology Solutions for Pilot Flying J. "We will retire more than a dozen mission critical systems into a single, cloud-based offering from Infor that will drive the digital transformation critical to our business."

Building upon Infor's offerings available on Amazon Web Services (AWS), Infor CloudSuites deliver industry solution suites backed by decades of practical application and continuously enhanced with the latest innovations, from mobile access and social technologies to industry-driven analytics. In addition, Infor CloudSuites use best-practice protocols and practical safeguards that not only protect data, but offer confidence and peace of mind.

"We knew the retail industry was thirsty for an alternative to the status quo, but the level of excitement, momentum, and passion really highlight the pent up demand for a retail-specific cloud solution; built for social, mobile, and omnichannel," said Corey Tollefson, SVP and GM for Infor Retail. "Infor is not just signing new customers in retail, we are collaborating with key partners, like Whole Foods Market and Pilot Flying J, that will help us deliver a next-generation retail management suite that takes advantage of modern retail best practices; enabling our customers to better serve its customers in a digital world."

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About Infor

Infor builds beautiful business applications with last mile functionality and scientific insights for select industries delivered as a cloud service. With 14,000 employees and customers in more than 200 countries and territories, Infor automates critical processes for industries including healthcare, manufacturing, fashion, wholesale distribution, hospitality, retail, and public sector. Infor software helps eliminate the need for costly customization through embedded deep industry domain expertise. Headquartered in New York City, Infor is also home to one of the largest creative agencies in Manhattan, Hook & Loop, focused on delivering a user experience that is fun and engaging. Infor deploys its cloud applications primarily on the Amazon Web Services cloud and open source platforms. To learn more about Infor, please visit

Infor customers include:

  • 18 of the top 20 aerospace companies
  • 10 of the top 10 high tech companies
  • 10 of the top 10 pharmaceutical companies
  • 21 of the 25 largest U.S. healthcare delivery networks
  • 18 of the 20 largest U.S. cities
  • 20 of the top 20 automotive suppliers
  • 17 of the top 20 industrial distributors
  • 15 of the top 20 global retailers
  • 4 of the top 5 brewers
  • 21 of the top 30 global banks
  • 6 of the 10 largest global hotel brands
  • 6 of the top 10 global luxury brands

About Pilot Flying J

Pilot Flying J, the largest operator of travel centers and travel plazas in North America, is committed to making life better for professional drivers. Headquartered in Knoxville, Tennessee, Pilot Flying J has more than 650 retail locations, 52 Goodyear Commercial Tire and Service Centers (Wingfoot) and 44 Boss Shops, all of which accept MyRewards cards for Pilot Flying J's loyalty program. The Pilot Flying J network provides drivers with access to more than 70,000 parking spaces for trucks, 4,800 showers and more than 4,400 diesel lanes offering Diesel Exhaust Fluid (DEF) at the pump. Pilot Flying J is currently ranked No. 7 on Forbes' list of America's Largest Private Companies. Visit for more information.

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