Inform GmbH

Inform GmbH

September 11, 2016 09:00 ET

INFORM Teams Up With Polonious to Expand Case Management Services and Bring Real-Time Fraud Detection Technology to Australia

Partnership Enables Seamless Integration of Polonious Case Management Solution and RiskShield Multi-Channel Fraud Management Platform to Create Value

AACHEN, GERMANY and SYDNEY, AUSTRALIA--(Marketwired - Sep 11, 2016) - INFORM and Polonious announce their new partnership to expand fraud management services that comprise the RiskShield platform integrated with Polonious' highly adaptable case and incident management technology.

This partnership will give financial institutions across Australia and New Zealand access to an effective end-to-end fraud detection and management technology. The solution combines machine learning technology with intelligent claims routing, expert-based case management and a passionate team of in-house fraud analysts.

These new services include: �

  • Polonious Case Management: connecting to INFORM leading fraud detection technology for seamless work flow integration that further increases profitability, cost efficiencies and user convenience for insurance companies and the banking sector.
  • Polonious Professional Services: delivering local RiskShield support, project management and implementation services to insurance and the payment service industry in Australia and New Zealand.

"We're pleased to partner with Polonious," says Dr. Andreas Meyer, EVP of INFORM. "We believe this expanded solution is a natural fit for companies that need a reliable fraud management solution that addresses all requirements in both claims process optimization and fraud investigations. With more than 50 successful implementations in United States and Australia, we are convinced that Polonious is the perfect choice for INFORM to provide RiskShield services across these regions," continues Meyer.

Alastair Steel, co-founder of Polonious, added, "INFORM is a key player in fraud detection technology. Using the combined software from these two solutions enables financial institutions to focus on the most immediate fraud risks and as a result will improve overall operational costs. The out-of-the-box integration of both solutions will merge the best of two worlds: claims risk assessments and best practice fraud investigations," says Steel. "This way we can fight insurance fraud more efficiently and cost effectively."

As one of the highest performing fraud management solutions available on the market, RiskShield provides accurate fraud detection rates, intelligent routing, intuitive rule management and flexibility, while delivering a high degree of customization, transparency and automation. Adding Polonious to the solution will further streamline the claims and SIU process using best-in-class case management for claims investigations, secure communication, work flow management and incident reporting.

INFORM is a global provider of claims process optimization, workflow automation, compliance and fraud management solutions. It assesses the potential for claim fraud and medical billing fraud in real time and performs risk assessment within insurance application data. Using a predictive approach, RiskShield incorporates time proven methods such as fuzzy logic, pattern recognition, business rules, and the use of both internal and external data sources to score claims quickly that effectively result in valuable insights on fraudulent behaviour. Throughout Europe, North America, Latin America, Africa and Asia, RiskShield has been deployed in more than 40 insurance companies and protects some of the world's largest insurers, including AXA, GEICO and Zurich.

About Polonious
Polonious is a global provider of advanced case management. Polonious brings enhanced organization, tracking and automation to case management by managing processes from referral to close, driving best practices throughout. Real time information, dashboards and timelines contribute to operational efficiency and the most effective use of resources. Polonious has pre-defined processes to enable a faster roll out but is completely configurable, so that you can customize any aspect of the process now and into the future. With over 50 customers across the globe varying in size from 3 to 350 users, Polonious has the experience to deliver on time and on budget.

Contact Information

  • Press contact:
    Stanley Harmsen van der Vliet
    email: Email Contact
    Tel: +49 2408 9456 5000

    US Media Contact:
    Valerie Harding
    Ripple Effect Communications
    email: Email Contact
    Tel: 617-536-8887

    Press contact:
    Andrew Simpson
    Email Contact
    +612 8916 6445