SOURCE: Information Builders

Information Builders

January 06, 2010 08:30 ET

Information Builders Helps Poudre Valley Health System Achieve Operational Excellence

Leading Healthcare Provider Uses WebFOCUS Business Intelligence Technology to Reduce Costs, Measure Quality, and Improve Patient Safety

NEW YORK, NY--(Marketwire - January 6, 2010) - Grappling with healthcare costs that are rising six to seven percent every year, leading hospitals are using business intelligence (BI) technology to determine how to offer better care for less money. Poudre Valley Health System (PVHS), a locally owned, non-profit healthcare provider in Fort Collins, Colorado, is making progress with Information Builders WebFOCUS BI platform. Poudre Valley's clinical quality efforts will focus on medical chart auditing, patient safety predictions, statistical analysis projects, and reports on clinical documentation compliance. WebFOCUS presents clinical, financial, and human resources (HR) information through BI dashboards in conjunction with interactive drill-down reports and a balanced scorecard system.

"The insight we obtain from our clinical quality efforts guides corrective action within the organization and enables us to provide a higher level of care, such as a need for extra documentation or better training in certain areas," said DaRon Zimmerman, director of Decision Support at PVHS. "WebFOCUS tracks compliance down to the facility, department, or user levels to find recurring problems."

For example, approximately 100 managers and directors use WebFOCUS to analyze premium-pay scenarios, such as overtime, double time, call backs, extra shifts, and on-call pay, all of which must be paid in addition to the staff's regular salary costs. An HR dashboard helps managers compare budget amounts to actual expenditures to minimize these premium pay situations. In the six months that have transpired since implementing this WebFOCUS report, PVHS has decreased overtime hours by 16 percent and decreased all premium pay hours by 25 percent -- even as patient volume has increased.

Analysts use WebFOCUS to study five years of historical information contained in electronic health records. The ultimate goal of this research is to devise a safer environment for patients and to minimize costs for the hospital. WebFOCUS presents metrics, such as cost per unit of service, a ratio that compares patient volume, current expenses, and monthly budget projections. This helps the hospital manage direct and indirect costs associated with salaries, supplies, and equipment.

Thanks to its relentless focus on quality, PVHS was the only healthcare provider in the U.S. to receive the 2008 Malcolm Baldrige National Quality Award, the culmination of a 10-year journey during which PVHS dedicated itself to improving every aspect of its healthcare business, including clinical quality, customer service, and staff, physician, and volunteer satisfaction. PVHS will continue to use WebFOCUS BI technology to measure and report on progress.

"At a time when the entire U.S. healthcare industry is looking for tangible ways to boost quality and cut costs, Poudre Valley Health System has shown how business intelligence technology can help healthcare organizations achieve better care and safer outcomes," said Gerald Cohen, president and CEO of Information Builders.

About Poudre Valley Health System

Poudre Valley Health System, based in Fort Collins, Colorado since 1925, provides a regional network of healthcare services for the people of northern Colorado, southern Wyoming, and western Nebraska. With two hospitals, Poudre Valley Hospital in Fort Collins and Medical Center of the Rockies in Loveland, plus a network of clinics and care facilities, our mission is to provide quality, innovative, and comprehensive world-class healthcare that exceeds expectations.

About Information Builders

Information Builders' award-winning combination of business intelligence and enterprise integration software has been providing innovative solutions to more than 12,000 customers for the past 30 years. WebFOCUS is the world's most widely utilized business intelligence platform. It provides the security, scalability, and flexibility needed at every level of global extended enterprises. Its simplicity helps create executive, analytical, and operational applications that reach dozens to millions of users. Information Builders' iWay Software suite provides state of the art, multi-purpose, pre-built integration components that address all SOA, application, data and information management requirements. Its integration adapters have been adopted by the leading software platform providers. Information Builders also offers solutions in the performance management, business activity monitoring, and enterprise search markets. The company's comprehensive enterprise product offerings give Information Builders' customers the ability to grow and innovate according to their needs.

Information Builders' customers include most of the Fortune 100 and U.S. federal government agencies. Headquartered in New York City with 90 offices worldwide, the company employs 1,450 people and has more than 350 business partners. More information is available at

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    Kathleen Moran
    Information Builders
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