SOURCE: Information Builders

Information Builders

September 26, 2016 09:00 ET

Information Builders Named as a Leader in Dresner Advisory Services 2016 Small and Mid-Sized Enterprise Business Intelligence Market Study

Company Awarded High Marks From SMEs for Customer Experience and Credibility

NEW YORK, NY--(Marketwired - Sep 26, 2016) - Information Builders, a leader in business intelligence (BI) and analytics, data integrity, and integration solutions, today announced that the company has earned top ratings in Dresner Advisory Services' 2016 Small and Mid-Sized Enterprise Business Intelligence Market Study. Information Builders is positioned as an Overall Experience Leader in the study's Customer Experience Model and a Credibility Leader in its Vendor Credibility Model.

Tweet This: .@infobldrs ranked Leader for customer experience & credibility in @howarddresner #SME #BI Market Study http://ow.ly/QMeB304qcqJ #analytics

Now in its fourth year, Dresner Advisory Services' (DAS) annual Small and Mid-Sized Enterprise (SME) Business Intelligence Market Study examines the state of BI at smaller organizations, assessing their strategies, adoption of technologies and future plans, and the vendors who serve them. This year's study reveals several areas where smaller enterprises differ from large counterparts, including: higher BI penetration, more aggressive plans for the future, and a greater interest in cloud and social media analysis. The data also shows that SMEs are more likely to "focus outwardly" on BI initiatives that impact areas, such as revenue and competitive advantage, whereas large organizations commonly seek to achieve operational efficiencies.

As part of the analysis, DAS evaluated the experience of customers working with BI solutions on a daily basis, including everything from technology capabilities and support, to the sales and implementation process. DAS also considered customer sentiment in the study, charting perceived value in relation to the price SMEs paid for their BI products, as well as confidence in their vendor. Information Builders received high scores across the board, positioning the company as an Overall Experience Leader and Credibility Leader.

Howard Dresner, founder and chief research officer, Dresner Advisory Services, said:
"This year's SME BI Market Study shows that, like large organizations, smaller enterprises continue to prioritize a broad spectrum of BI technologies and initiatives, from 'nuts and bolts' dashboards and data discovery to reporting. But, there are some compelling differences between SMEs and larger enterprises when it comes to BI objectives and implementation. Information Builders was once again ranked by its customers as an overall experience and credibility leader and we congratulate the company on its placement this year."

With solutions designed to facilitate self-service analysis for a wide variety of stakeholders, Information Builders' WebFOCUS BI and analytics platform enables small and mid-sized organizations to derive maximum value from their BI projects. Offered as a traditional BI implementation, mobile solution, or in the cloud, WebFOCUS provides consistent, accurate insights across these delivery models, equipping companies to engender data-backed decision-making throughout their organizations.

Gerald Cohen, president and CEO, Information Builders, said:
"The high scores we've been awarded again this year from customer participants in the Dresner Advisory Services' SME BI Market Study are a testament to the sophistication and flexibility of the WebFOCUS BI and analytics platform. Our self-service analytics and reporting as well as predictive and statistical capabilities directly align with SMEs' technology priorities, usability requirements and BI objectives. This, combined with our commitment to delivering exceptional service, support, and training, gives us an incomparable ability to help SMEs expand BI penetration and value across the various functions of their organizations."

For more information, download the Dresner Advisory Services' 2016 Small and Mid-Sized Enterprise BI Market Study today.

About Information Builders
Information Builders provides solutions for business intelligence (BI), analytics, data integration, and data quality that help drive performance improvements, innovation, and value. Through one set of powerful products, we enable organizations to serve everyone -- analysts, non-technical users, even partners, customers, and citizens -- with better data and analytics. Our dedication to customer success is unmatched with thousands of organizations relying on us as their trusted partner. Founded in 1975, Information Builders is headquartered in New York, NY, with global offices, and remains one of the largest independent, privately held companies in the industry. Visit us at informationbuilders.com, follow us on Twitter at @infobldrs, like us on Facebook, and visit our LinkedIn page.

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