SOURCE: Scotiabank


May 05, 2016 15:45 ET

Information for Customers Affected by Fort McMurray Wildfires

CALGARY, AB--(Marketwired - May 05, 2016) -  Scotiabank is committed to helping its customers impacted by the wildfires in Fort McMurray. Scotiabank understands that these wildfires are impacting the community and each person differently and that's why we are committed to work with our customers individually during this difficult time.

"We are committed to working with our customers in affected areas to provide special financial considerations and assistance to help meet individual financial needs," said Laurie Stang, Regional Senior Vice President, Prairie Region, Scotiabank. "This includes considering deferrals on payments, fee reimbursement for unplanned transactions, among other accommodations."

Scotiabank customers can also access their accounts using online and telephone banking, ATMs or at a Scotiabank branch. Personal and small business customers who are affected by the wildfires can call 1-800-4SCOTIA (472-6842) for information about local branch availability, to discuss their financial needs and to bank by phone. For Commercial Banking customers, please contact your Client Relationship Manager, or the Scotiabank Business Service Centre at 1-888-855-1234.

Insurance Canada is committed to supporting our personal and small business creditor insurance customers who have been impacted by the wildfires in and around Fort McMurray. We are working with our partners to ensure customers have the awareness and ability, to submit a claim in a simplified and expedited manner. Any customers enquiring about their creditor insurance policy or submitting a claim should contact 1-855-753-4272.

Scotiabank is supporting the relief efforts with a $100,000 donation to the Canadian Red Cross. An account has been established and donations will be accepted for those affected by the wildfires at any Scotiabank branch across Canada. The campaign will run from Friday, May 6, 2016 to Monday, June 6, 2016. The funds donated will go toward the Red Cross response providing relief to wildfire victims, as well as to meet longer-term needs for affected local residents.

Please visit Fort McMurray Wildfires for more information on how you can help and continual updates.

About Scotiabank

Scotiabank is Canada's international bank and a leading financial services provider in North America, Latin America, the Caribbean and Central America, and Asia-Pacific. We are dedicated to helping our 23 million customers become better off through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets. With a team of more than 89,000 employees and assets of $920 billion (as at January 31, 2016), Scotiabank trades on the Toronto (TSX: BNS) and New York Exchanges (NYSE: BNS). Scotiabank distributes the Bank's media releases using Marketwired. For more information, please visit and follow us on Twitter @ScotiabankViews.

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