Health Canada

Health Canada

March 06, 2012 09:58 ET

Information Update: Recall of Walkers (BIOS ROLLATOR) at Wal-Mart Canada Stores

OTTAWA, ONTARIO--(Marketwire - March 6, 2012) - Thermor Ltd. Canada is conducting a voluntary recall of their walker, the BIOS Rollator 56001, sold at Wal-Mart stores across Canada. Due to a manufacturer's defect, the fracturing of metal welds on the walker could cause the user to fall and possibly suffer serious injury. The fracturing of the metal welds can occur near the front legs of the walker above the area of the support bar.

Health Canada is aware of one report from a customer who experienced a fall but suffered only minor injuries. However, customers may experience falls leading to more serious injuries. The company is advising consumer to stop using this product.

Consumers may contact Thermor Ltd. Canada directly at 1-800-387-8520 or for information, including how to receive a replacement.

Health Canada has also been advised that Wal-Mart Canada has posted a recall notice in all Wal-Mart Canada stores to alert customers (see photo below). According to Thermor Ltd, the manufacturer of the device, 1,804 walkers were distributed to Wal-Mart Canada stores, of which 261 walkers were sold to Canadians in 2011.

Health Canada is monitoring the recall by Thermor Ltd. and should new information be identified, we will continue to provide updates to Canadians.

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