SOURCE: InfoSearch Media

April 18, 2007 07:55 ET

InfoSearch Media Forms Dedicated Customer Experience Group

Company Focuses on More Effectively Anticipating and Servicing Clients

MARINA DEL REY, CA -- (MARKET WIRE) -- April 18, 2007 -- InfoSearch Media, Inc. (OTCBB: ISHM), a leading on-line text and video content producer, today announced the formation of a customer experience group that will provide clients with dedicated project relationship managers who oversee all client projects during the life of the relationship. The customer experience group is tasked with building and sustaining strong, in-depth client relationships based on robust client-centric processes designed to understand, anticipate, and respond to client needs.

"By integrating all client-facing functions and personnel, we will be able to more effectively anticipate and meet clients' needs, ultimately providing clients with even more robust ROI," said George Lichter, President and CEO, InfoSearch Media. "The customer experience group allows InfoSearch Media to present customers with a seamless experience, creating an even deeper relationship focused on meeting clients' key goals and success targets for branded visibility in on-line search."

InfoSearch Media's new customer experience group will be based at the Company's headquarters in California, reporting to Alejandra Brizuela, newly named Director, Customer Experience. The team's primary functions are to plan and manage initial client implementations, closely monitor results, share reporting and optimization recommendations and ensure ongoing effectiveness based on key client goals. The team will be staffed through the streamlining of the Company's current project management, client services and account management groups. The customer experience group also anticipates adding additional expertise in future months to support key product and client category growth areas.

About InfoSearch Media

InfoSearch Media (http://www.infosearchmedia.com) is the largest dedicated producer of search-targeted text and video content for the Internet designed to obtain higher rankings, brand recognition and better website performance for publishing and media clients. InfoSearch Media's network of professional writers, editors, technical specialists and video producers also helps businesses succeed on the web by implementing text and video content-based Internet marketing solutions. Whether a business needs local ranking in 100 cities or is a content publisher who understands the need for targeted on-line content, InfoSearch Media offers the outsourced solutions, capacity and reputation to help it win the audience it needs on the Internet.

Safe Harbor Statement

This release contains "forward-looking statements" that involve risks and uncertainties. Actual results may differ materially from expectations discussed in such forward-looking statements. Management assumes no obligation to comment on or provide an update to its stock purchases or sales in the future except as specifically required by law and by the Securities and Exchange Commission. Factors that might cause such differences include, but are not limited to the challenges of attracting new customers and maintaining existing customers and developing, deploying and delivering InfoSearch services; competition from existing and new competitors; the ability to generate sufficient cash flow or otherwise obtain funds to repay new or outstanding indebtedness; the loss or decline in business from our key customers and other risks described from time to time in InfoSearch's filings with the Securities and Exchange Commission. In particular, see InfoSearch's recent quarterly and annual reports filed with the Securities and Exchange Commission, copies of which are available upon request from InfoSearch. InfoSearch does not assume any obligation to update the forward-looking information contained in this press release.

Contact Information

  • Contact:
    Investor Contact:
    Brinlea Johnson
    The Blueshirt Group, for InfoSearch Media
    415/217-5861
    Email Contact

    Media Contact:
    Heather Gore
    310-437-7380 x7741
    Email Contact