Infowave Software Inc.

Infowave Software Inc.

November 17, 2005 08:30 ET

Infowave Inc. Announces Successful Completion of the Symbol Technologies Solutions Validation Program

VANCOUVER, BRITISH COLUMBIA--(CCNMatthews - Nov. 17, 2005) - Infowave Software, Inc. (TSX:IW), a leader in enterprise mobile applications, today announced its Infowave Mobile Enterprise (IME) client application was co-validated through Symbol Technologies' Solutions Validation Program. Additionally, Infowave Software. plans to target the healthcare, utility, oil and gas vertical markets in North America with Symbol Technologies. Validating IME continues to solidify Infowave's commitment to Symbol as a member of Symbol's PartnerSelect Independent Software Vendor (ISV) Partner Program.

IME for Field Service is designed for field service professionals that provide maintenance and repair functions. IME allows mobile professionals to send and receive work orders, document service calls, and order parts, all at the point-of-work. By being able to access critical data from the service site, the technician can complete the job correctly the first time. This function greatly reduces call backs and improves customer service. Technicians can also generate invoices from backend systems, gain customer approval and signature, and complete the payment process. By accessing realtime data, users are able to decrease customer disputes, shorten the billing cycle and improve cash flow. Additionally, management gets visibility into the activities and efficiencies of their field maintenance workforce and can more effectively manage costs and materials.

The features of the IME client application were co-validated to work with Symbol devices, including the MC50 Enterprise Digital Assistant (EDA) and the MC9000 mobile computer, which were wirelessly connected to the WS51000 Wireless Switch and the AP300 Access Ports.

"Symbol's Solutions Validation Program enables partners to test and validate their mobility solution on Symbol products to help ensure interoperability and reduce both the risk level and the time to deployment for the customer," said Bruce Krohn, director of the field automation solutions group for Symbol Technologies. "Infowave took a valuable, extra step to validate its IME client applications which will provide increased assurance that the solution will work right from the start."

"We're very pleased about the joint opportunities we can create through aggressively pursuing specific verticals in North America with Symbol's mobile computing devices," said George Reznik, Infowave COO.

Infowave will further benefit from the strength of the Symbol PartnerSelect program through advanced technical assistance, joint marketing programs and sales lead generation. Ultimately, the program will provide better service to joint customers and prospects.

The terms of the validation, including disclaimers, are set forth in the Test Agreement between Symbol and Infowave, Inc. and the Symbol Mobility Validated Solution Validation Report.

About Infowave

Infowave (TSX:IW) provides enterprises with scalable and robust mobile solutions for improving operational efficiency and increasing the productivity of mobile workers. Infowave's configurable enterprise mobile application (EMA) suite, Telispark Mobile Enterprise, is designed to streamline and integrate business operations required by mobile workers. Some of the world's most innovative organizations, including Hydro One, Shell Oil, Unilever and Agfa use Infowave solutions to increase the efficiency of their large mobile workforces. For more information, please email or visit

Contact Information