SOURCE: Infratel

Infratel

February 05, 2013 09:00 ET

Infratel Extends Parallels Partnership to Provide MightyCall Platform Integrations Across Hosting & Cloud Enablement Product Lines

Company Showcases Integration With Parallels Plesk Panel, Parallels Business Automation Standard and Parallels Automation at Parallels Summit in Las Vegas

LAS VEGAS, NV--(Marketwire - Feb 5, 2013) - Infratel, provider of the MightyCall Platform, today announced the availability of integrations between the MightyCall platform and the comprehensive suite of Parallels Hosting and Cloud Enablement solutions including Parallels Plesk Panel, Parallels Automation and Parallels Business Automation Standard. The integrations enable Parallels partners to quickly bring MightyCall small business phone services to market as a side-by-side offering in existing subscription, billing and provisioning systems. The announcement comes from the Parallels Summit show floor where Infratel is exhibiting at booth #209.

The Parallels Plesk Panel integration enables administrators to add MightyCall services to their Plesk application catalog making the services available to all of their Plesk Panel customers. By integrating at the server level, MightyCall provides a new revenue stream for hosters of all sizes from adjunct services, a proven way to increase average revenue per user (ARPU) and reduce customer churn.

"Eighty percent of consumers judge the validity of a small business based on the professionalism of their phone system," said Bryan Goode, CEO of Infratel. "By working with the Parallels team, we've simplified integration across the Parallels product line to help their ecosystem of partners seamlessly offer business phone services with minimal integration effort."

By adding MightyCall to Parallels Business Automation Standard, partners can offer new subscriptions including MightyCall Receptionist and MightyCall ClickConnect while retaining control over both the business and billing relationships.

"Now that MightyCall can be easily integrated into our hosting automation and billing system, Parallels Business Automation Standard, the features and the competitive price point of MightyCall make it the ideal small business phone system choice for our customers who already trust ViUX with their business critical website and e-mail," says Jonathan Smith, President of ViUX Systems, Inc.

The MightyCall integration for Parallels Automation originally released in 2012 has been updated to support in-panel user management including simplified service changes and utilizes the APS Standard version 1.2. For both Parallels Business Automation Standard and Parallels Automation, the integrations enable the hoster to remain in control of the business relationship while providing enterprise-class phone services at an affordable monthly cost.

Hosters interested in additional information or a demonstration of the integrations can visit the MightyCall booth #209 at Parallels Summit February 5th & 6th, 2013 or place a request through www.mightycall.com

About the MightyCall platform

The MightyCall SaaS services enable small businesses and entrepreneurs to establish a professional phone presence and create the best possible 'Contact us' experience for their customers. MightyCall Receptionist is a feature rich virtual phone system that provides toll-free and local phone numbers, 24hr auto-attendant, smart call routing, and forwarding of calls to existing phone lines including mobile, home and office numbers. Small businesses can take advantage of enterprise quality voice services through an affordable monthly subscription available through hosters and cloud service providers.

About Infratel

Infratel (@MightyCall) makes solutions that help businesses deliver the best 'contact us' experience to their customers. Infratel solutions help entrepreneurs, fast growing startups and well-established businesses create a professional phone presence, improve their ability to connect with customers and increase the efficiency of call centers. Infratel has more than 1000 customers worldwide and helped customers manage 1 billion+ minutes of calls in 2012. Infratel is an independent, privately held company headquartered in Seattle, WA.

Contact Information

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    Morgan Bradley
    Barokas PR for Infratel
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    206-264-8220