SOURCE: Silver Tail Systems

Silver Tail Systems

October 07, 2010 19:26 ET

ING Direct Deploys Silver Tail Systems Forensics and Mitigation Products to Protect Against Online Fraud

Silver Tail Systems Facilitate Rapid Detection of Attempted Attacks

PALO ALTO, CA--(Marketwire - October 7, 2010) - Silver Tail Systems, the leading provider of website fraud prevention, today announced that ING Direct has deployed Silver Tail Systems' Forensics and Mitigation products to provide additional protections for its website from online fraud. ING Direct engaged Silver Tail Systems to provide rapid detection behavior analytics on all website traffic across its public facing website which receives an average of 250,000 visitors per day. Silver Tail Systems is the only company capable of analyzing online behavior across the entire website traffic for volumes reaching up to 350k clicks per second.

After a comprehensive evaluation of the available website security vendors, ING Direct selected Silver Tail Systems' solution for its unique behavior analytics technology. Silver Tail Systems' behavior analytics rapidly detects suspicious website activity before customer data is compromised. 

"Silver Tail Systems' Forensics product enables us to identify and shut down potentially fraudulent events in minutes versus hours," said Rudy Wolfs, Chief Customer Service Officer and Chief Information Officer for ING Direct. "During the 3 months since it was implemented the ROI has been impressive."

"Online fraud is organized, targeted, and devastating if steps aren't taken to shut down fraudulent behavior the moment it is detected," said Tim Eades, CEO, Silver Tail Systems. "ING Direct is clearly setting customer security as its highest priority by its deployment of authentication and behavior analytics to protect customer information."

The hackers of yesterday have evolved into organized criminals, strategically targeting websites, and attempting to steal billions of dollars from companies and their customers. These criminals now target the legitimate business logic of websites to perpetrate their fraud, including hijack threats, automated programs for password guessing, mass registration of accounts to game incentive programs, scraping customer data off of the website to perpetrate identity theft, and other fraudulent activities. Silver Tail Systems uses the deep domain expertise of its team to provide software that combats business logic abuse in real-time.

Silver Tail Systems fraud prevention provides:

  • Behavior analytics -- detects fraud that beats authentication (like Man in the Browser where the criminal uses the victims' own PC to access the victims' accounts) and organized crime
  • Rules engine -- fraud analysts write rules of web session behaviors. Alerts happen in batch (for behavior analytics) and in real-time (for all other functionality)
  • Investigation interface -- deep understanding of web sessions for efficient assessment of threats

About Silver Tail Systems
Silver Tail Systems is the leader in thwarting fraud in online banking. The company offers the industry's most comprehensive suite of fraud detection and mitigation solutions, as well as a new cross-industry collaboration cybercrime "alert" system, which provides financial institutions with unprecedented fraud protection and helps them stay ahead of today's sophisticated criminals. Serving some of the world's largest financial institutions, Silver Tail Systems' award-winning solutions are made possible by the unmatched expertise of its management and technology teams, who bring deep experience, know-how and personal commitment to protect their customers' businesses against online fraud.

Contact Information

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    Voce Communications