SOURCE: Inktel Direct Corp.

Inktel Direct Corp.

November 16, 2010 10:13 ET

Inktel Direct Opens New Contact Center Location

Expansion Enhances Inktel's Customer Care Capabilities

WOOD DALE, IL--(Marketwire - November 16, 2010) - Inktel Direct Corp., a leading business process outsourcer specializing in marketing and governmental services, is proud to announce the expansion of its facilities to include a new contact center location. The expansion supplements Inktel's existing contact center locations throughout the country, as well as Inktel's 205,000 square foot distribution and fulfillment warehouse facility outside of Chicago, Illinois.

The contact center will be located in Wood Dale, Illinois, and serves as an expansion of Inktel Direct's existing fulfillment facility. The expansion enables Inktel to meet increased customer demand for end-to-end contact center and fulfillment services and to ultimately enhance Inktel's services for its business partners.

"The addition of a contact center to our Wood Dale facility enables Inktel Direct to provide enterprise solutions for our partners all under the same roof," said Executive Vice President, Dan Arriola. "We have continued our sustained growth, and this expansion is a signal of our commitment to our business partners. We are confident this growth prepares us to continue to do more than merely exceed our partners' expectations, but rather to continue to identify and fulfill their unrecognized needs."

Inktel Direct's contact centers provide both inbound and outbound customer care and marketing services. Inktel's fulfillment and distribution facility provides warehousing, direct mail, lettershop and order fulfillment services, among other services. Inktel Direct also provides e-commerce, graphic design, and information systems solutions for many of the leading brands in the world.

About Inktel Direct

Inktel Direct is a leading business process outsourcer specializing in marketing and governmental services. As one of the top outsourcers in the United States, Inktel Direct provides Fulfillment, Contact Center, Direct Mail/Lettershop, E-commerce and Graphic Design solutions to many Fortune 500 companies, federal/state/local government agencies, not-for-profit agencies and other leading organizations. The rapidly growing organization has received multiple awards and recognition including the "Best Company to Work For" in all of Florida, the "Best Place to Work" in South Florida for two years in a row and one of Crain's Business Magazine's "Best Places to Work" in Chicago! Inktel Direct is headquartered in Miami, FL with additional operations in Chicago and Ft. Lauderdale. Company news and background information are available at http://www.inktel.com or call 305-523-1100.

Inktel Direct, and the Inktel Direct logo are trademarks of Inktel Direct Corporation. All other trademarks are property of their respective owners.

Contact Information

  • Media Contact:
    Alex Buznego
    Inktel Direct Corp.
    Phone: (305) 523-1201
    Email: Email Contact