SOURCE: Innovation Group

Innovation Group

January 25, 2011 11:15 ET

Innovation Group Adds Collision Revision Repair Centers to Innovation Auto Managed Repair Network

ROLLING MEADOWS, IL and JOLIET, IL--(Marketwire - January 25, 2011) - The Innovation Group plc (Innovation Group) (LSE: TIG), a global provider of business process outsourcing (BPO) and technology solutions to the insurance, fleet and automotive industries, is pleased to announce a new partnership with Collision Revision, a premier Multi-Shop Operator (MSO) repair operation in North America. Innovation Group will add Collision Revision's 27 collision repair centers to the Innovation Auto Managed Repair Network (iMRN) for their insurance and fleet business process services. The strategic partnership offers Innovation Group customers additional high-quality repair facilities in key regional locations with significant claim volumes, helping to improve quality, service and repair timeframes. 

Collision Revision was founded in 1976 on a vision to be recognized by every vehicle owner and insurance customer as the "Repairer of Choice." The company's operating strategy is to achieve best-in-class repair and service quality on every claim through continuous employee training, cutting-edge repair equipment and a set of standardized business processes.

Innovation Group's focus on superior repair facilities is strengthened by the Collision Revision partnership, which provides additional service options for our customers in North America. Innovation's fleet and insurance networks consistently increase repair facility penetration in strategic areas with significant claim volumes for customers. Collision Revision's continued growth in the marketplace is due to the company's focus on the customer, quality, and cycle time, making the company a welcome addition to the iMRN. 

"Becoming a supplier for Innovation Group, with an opportunity to serve their company and clients is truly an honor," said R.J. A. D'Orazio, CEO of Collision Revision. "Our interests are aligned to provide top-quality and exceptional customer service on each and every repair."

"We are excited to partner with Collision Revision," said Bill Langley, CEO, BPO North America for Innovation Group. "Their industry recognition of high-quality work backed with a national lifetime repair warranty will be of great value to our customers. The partnership will expand our support to regional areas with high customer concentration, providing more premium options for these customers, a winning solution for everyone." 

Headquartered in Joliet, Illinois, Collision Revision has regional collision repair operations throughout Illinois, Indiana and Florida and employs more than 400 industry professionals.

About The Innovation Group plc:
The Innovation Group plc (LSE: TIG) is a global provider of business process outsourcing and technology solutions to the insurance, fleet and automotive industries. Innovation Group provides contact centres, repair networks, process management, supply chain and technology operations and decision support analytics to support accident management, repair and estimation and claims management services. Innovation Group has over 800 global clients including AXA Insurance, RSA, Encompass, Esurance, Hertz, CNA, Main Street America Group, American Modern Insurance Group, LeasePlan, The Ford Motor Company, Aviva, Toyota and Zurich. The Group processes more than 4 million claims per year with 20 per cent direct claims cost saving achieved. Innovation Group's 2,300 people are located in the United Kingdom, Australia, Belgium, Canada, France, Germany, Japan, India, Pakistan, South Africa, Spain and United States. www.us.innovation-group.com

About Collision Revision:
Collision Revision Inc. has multiple facilities throughout Illinois, Indiana and Florida and is identified as one of the largest family-owned and operated collision repair company's in North America. Collision Revision and its employees have earned multiple repair certifications, allowing them to be recognized as an approved repairer for various vehicle manufacturers. These accreditations have been awarded by meeting specific criteria for equipment, training, process and quality standards throughout the organization. The company's administrative offices are located at 1225 East Washington Street, Joliet, Illinois 60433 and can be reached via phone at 800 773 1011. The company's website is located at: www.collisionrevision.com

Contact Information

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