SOURCE: Innovation Group

Innovation Group

December 14, 2010 14:53 ET

Innovation Group Adds True2Form Collision Repair Centers to Innovation Auto Managed Repair Network

ROLLING MEADOWS, IL and CLEVELAND, OH--(Marketwire - December 14, 2010) - The Innovation Group plc (Innovation Group) (LSE: TIG), a global provider of business process outsourcing and software solutions to the insurance, fleet, automotive and property industries, is pleased to announce a new partnership with True2Form, a premier collision repair operation in North America. 

Innovation Group will add True2Form's 37 collision repair centers to the Innovation Auto Managed Repair Network (iMRN) for insurance and fleet business process services. This strategic partnership offers Innovation Group customers additional high-quality repair facilities in key regional locations with significant claim volumes, helping to improve quality, service and repair timeframes. 

"We are especially excited to partner with True2Form, a company that is recognized for supporting their superior work with a national lifetime repair warranty," said Bill Langley, CEO BPO North America for Innovation Group. "This partnership will expand the Innovation Auto network into regional areas with high customer concentration, providing more high quality options for these customers, a winning solution for everyone." 

Innovation Group's focus on including first-rate repair facilities in the iMRN is strengthened by the True2Form partnership, which provides additional service options for Innovation Group's customers in North America. Innovation Group's fleet and insurance networks will increase repair facility penetration in strategic areas with significant claim volumes for customers. 

"We are pleased to partner with Innovation Group to expand our joint offering to the insurance and fleet customers," said Rex Dunn, president of True2Form. "Innovation Group's customers will have the peace of mind knowing that we will return their vehicle to its safe pre-accident condition and be satisfied with the result."

True2Form was founded by collision industry experts who applied their expertise to cutting edge technologies, operations, and managerial practices to create one of the premier MSO organizations in North America. Today, True2Form has 37 locations in Maryland, North Carolina, Ohio, and Pennsylvania. True2Form's continued growth in the market place is due to their focus on the customer, quality, and cycle time, making them a welcomed addition to Innovation Auto network. 

The addition of all the True2Form locations to the Innovation Auto managed repair network is expected to be completed over the next 45 days.

About True2Form
True2Form is part of the Boyd Group Inc., the largest operator of collision repair centers in North America. The company operates locations in the four Western Canadian provinces under the trade name Boyd Autobody & Glass, as well as in 11 U.S. states under the trade names Gerber Collision & Glass and True2Form Collision Repair Centers. The company also operates Gerber National Glass Services, an auto glass repair and replacement referral business with approximately 3,000 affiliated service providers throughout the United States.

About The Innovation Group plc:
The Innovation Group plc (LSE: TIG) is a global provider of business process outsourcing and software solutions to the insurance, fleet, automotive and property industries. Innovation Group provides contact centres, repair networks, process management, supply chain and technology operations and decision support analytics to support accident management, repair and estimation and claims management services. Innovation Group has over 800 global clients including AXA, Insurance, RSA, American Modern Insurance Group, LeasePlan, The Ford Motor Company, Aviva, Toyota and Zurich. The Group processes more than 4 million claims per year with 20 per cent direct claims cost saving achieved. Innovation Group's 2,300 people are located in the United Kingdom, Australia, Belgium, Canada, France, Germany, Japan, India, Pakistan, South Africa, Spain and United States.

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