SOURCE: InsideView

July 16, 2008 08:00 ET

inQ Selects InsideView to Mine Sales Intelligence From the Socialprise

Deploys SalesView to Cultivate Real-Time Customer Insights From Across the Social Web

SAN FRANCISCO, CA--(Marketwire - July 16, 2008) - InsideView today announced that inQ, a pay-for-performance chat services firm, has implemented InsideView's unique on-demand business search and intelligence application, SalesView, for their sales intelligence efforts to increase demand generation.

inQ, a California-based outsourced chat services company, has adopted SalesView to provide real-time, meaningful customer intelligence about companies across the telecommunications, financial services, ecommerce, and travel and hospitality sectors. SalesView scans, filters and prioritizes information on the social Web to deliver the rich insights companies need for use in the enterprise.

The company's sales team uses SalesView to enhance the overall demand generation and research process. After implementation, inQ substantially reduced their research time, leading the company to maximize their sales strategy. As a result, inQ increased the total number of relevant contacts and became better informed of industry news.

SalesView is one of the first applications to take advantage of the convergence of social media and enterprise applications -- the socialprise -- and bring the insights gained from subscription-based and user-generated sources to drive enterprise results.

"SalesView has quickly improved the research process for our marketing and sales teams," said Christophe Cremault, Vice President of Marketing, inQ. "SalesView's versatile technology allows us to generate meaningful sales intelligence about companies across a wide range of industries. As a result, we have experienced a very enthusiastic response by our sales and marketing teams in a short period of time."

"With SalesView, inQ can find highly relevant, qualified new business contacts across the wide breadth of industries that they service," said Rand Schulman, Chief Marketing Officer, InsideView. "SalesView provides inQ with the business search and intelligence capabilities to quickly filter through disparate information sources, including unstructured data on the social Web, to help the company to accelerate the sales process and increase overall sales volume."

SalesView, InsideView's flagship application, is specifically designed to mash-up social data with enterprise-grade search and intelligence capabilities, to help sales teams automate prospecting, accelerate sales cycles and ultimately close deals. As one of the first true examples of a Socialprise application, SalesView presents relevant customer data discovered and distilled through Web harvesting, specialized research providers and social networks, within the familiar context of a customer relationship management (CRM) application.

About inQ

inQ is the world leader in outsourced live chat solutions. Its live chat solution humanizes the online experience by engaging with targeted online shoppers and replicates a quality in-store experience. By utilizing state-of-the-art proprietary technology as well as trained and experienced online sales representatives, inQ offers solutions that are completely customized to meet its clients' specific needs and that can increase clients' overall online revenue as much as 30% in 90 days. inQ works with companies in the telecom, cable, retail, travel, media, and financial services industries in the United States, Canada and United Kingdom. More information can be found by visiting www.inq.com.

About InsideView

InsideView is a pioneer in on-demand Business Search and Intelligence applications, bringing insight gained from subscription-based and user-generated sources to the enterprise. InsideView's revolutionary platform enables automatic discovery and analysis of relevant personal, professional and corporate data and presents the resulting intelligence within the meaningful context of specific business processes. InsideView applications institutionalize collaborative and repeatable workflows to drive sales productivity -- automating prospecting, accelerating sales cycles, and ultimately, resulting in more closed deals. The company is privately held and venture-backed by Emergence Capital Partners, Greenhouse Capital Partners and Rembrandt Venture Partners. InsideView also partners with Salesforce.com, SugarCRM, Microsoft and Landslide Technologies. InsideView's customers include Advantage Inc., Ariba, Centive, Jobscience, LucidEra, Rearden Commerce, ServiceSource, SuccessFactors and Symantec. Founded in 2005, InsideView is headquartered in San Francisco, California with operations in Hyderabad, India. For more information, visit www.insideview.com

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