SOURCE: InsideSales.com

December 23, 2008 18:02 ET

InsideSales.com Wins 2008 Product of the Year Award From Customer Interaction Solutions Magazine

PowerDialer™ for Salesforce.com, Part of the InsideSales.com for AppExchange Suite Honored for Outstanding Innovation

PROVO, UT--(Marketwire - December 23, 2008) - InsideSales.com, the leading provider of dialer technologies for inside sales or remote sales organizations, announced today that PowerDialer™ for Salesforce.com has received a 2008 Product of the Year Award from Technology Marketing Corp.'s Customer Interaction Solutions magazine, which has covered customer relationship management (CRM), call centers and teleservices since 1982.

PowerDialer for Salesforce.com is part of the InsideSales.com for AppExchange Suite, a collection of hosted dialer telephony, lead generation, and lead management solutions fully integrated within Salesforce.com, the premier Software-as-a-Service (SaaS) CRM solution. The PowerDialer for Salesforce.com has been consistently shown to quadruple the productivity of inside sales professionals and lead generation specialists.

"InsideSales.com's commitment to quality and excellence and its software solutions benefit its contact center customers and provide them with better customer relationships and enhanced ROI," said Nadji Tehrani, Executive Group Publisher and Editor-in-Chief of Customer Interaction Solutions. "For 11 years, our magazine has recognized companies demonstrating excellence in technological innovation. We're pleased to once again honor InsideSales.com."

Power Dialer technologies are becoming the telephony tool of choice for B2B companies and B2C companies with complex or high-ticket items since the FCC legislation and consumer outcries against predictive dialer technologies.

"The power dialer is specifically designed for sales or lead generation professionals who sell remotely," says Ken Krogue, President of InsideSales.com. "And to be honored as Product of the Year as the only fully integrated PowerDialer for Salesforce.com has been very exciting for us."

The 11th Annual Product of the Year Award winners will be featured in the January 2009 issue of Customer Interaction Solutions magazine.

About Customer Interaction Solutions

Since 1982, Customer Interaction Solutions (CIS) magazine has been the voice of the call/contact center, CRM and teleservices industries. CIS has helped the industry germinate, grow, mature and prosper and has served as the leading publication in helping these industries that have had such a positive impact on the world economy. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, CIS strives to continue to be the publication that holds the quality bar high for the industry. Please visit www.cismag.com.

About InsideSales.com

InsideSales.com was the first hosted lead management solution with built-in auto dialer technology. InsideSales.com also pioneered the field of lead response management (LRM) and gained prominence with joint research by Kellogg and MIT on the impact of immediate response to leads. Omniture beta-tested the integration of the InsideSales.com flagship PowerDialer product into Salesforce.com, which was soon followed by Dun & Bradstreet, Infopia and nearly twenty other companies using the product since production was announced at Dreamforce '08. InsideSales.com also announced a voice messaging tool called JabberDog for Salesforce and an inbound screen-pop product called ResponsePop for Salesforce.com. To learn more visit http://www.InsideSales.com.

Contact Information

  • Contact:
    Ken Krogue
    801-853-4070