SOURCE: InsideView

InsideView

June 17, 2014 08:30 ET

InsideView Adds New Capabilities to Microsoft Dynamics CRM

Addition of Capabilities Enhances InsideView Powered Company and Contact Information for Microsoft Dynamics Customers

SAN FRANCISCO, CA--(Marketwired - Jun 17, 2014) - InsideView, a pioneer in CRM Intelligence, today announced that it is introducing new capabilities to Microsoft Dynamics CRM through its Insights, powered by InsideView feature, (formerly Social Insights). Microsoft Dynamics CRM Insights users are now able to post important news articles and company trigger events into their Yammer feeds within Microsoft Dynamics CRM, enabling work teams to communicate and collaborate more naturally and efficiently about events affecting their prospects and customers, without leaving the solution.

In October of last year, InsideView and Microsoft signed a strategic OEM agreement to include InsideView for Sales™ with Microsoft Dynamics CRM Online. The partnership made InsideView for Sales available to users of Microsoft Dynamics CRM Online at no additional charge. It was included in all Professional licenses in the U.S. and Canada, and was originally known as Social Insights, powered by InsideView.

"Our partnership with Microsoft Dynamics has helped to evolve CRM beyond sales workflow and management reporting to give sales people the dynamic information they need to be more effective," said Umberto Milletti, CEO of InsideView. "The continued evolution and improvement of the offering reaffirm the strength and success of our partnership as we continue to innovate and provide the essential company and contact information needed by our customers."

Insights is powered by the InsideView CRM Intelligence™ platform and provides Microsoft Dynamics CRM Online users accurate company and contact data, relevant news and social insights, and an extensive network of professional connections that can be leveraged during the marketing and selling process to be relevant, sell smarter and grow faster.

Custom Watchlists and automatic alerts keep sales and marketing professionals abreast of news and events that affect their accounts and give them contextual information so they can make the most of every call or customer visit.

Accurate company and contact data can be automatically synchronized with account, lead and contact profiles in the CRM system, keeping records up to date and accurate as people and companies change.

"The combination of Microsoft Dynamics CRM and InsideView has been incredibly powerful for our users," said Fred Studer, general manager at Microsoft Dynamics. "Expanding Insights to include Yammer posts gives users one more way to get valuable customer insights directly inside their CRM system rather than constantly switching applications."

To maximize the value users get from Insights, InsideView now offers complimentary bi-monthly training sessions. To register for training please visit www.insideview.com/microsoft-insights

About InsideView
InsideView provides CRM Intelligence™ to drive marketing, sales and account management results. We help you find better leads, win more deals and maintain and grow customers. InsideView provides the data, insights, and connections that make every prospect and customer conversation more relevant, valuable and productive. InsideView® is used by more than 450,000 sales and marketing professionals, and in over 19,000 market-leading companies including Adobe, Hub International, Franklin Covey, O'Neal Steel, and SuccessFactors. InsideView is headquartered in San Francisco, California. Follow @InsideView on Twitter or the InsideView Blog. For more information, visit www.insideview.com.

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