SOURCE: Instacart

Instacart

May 12, 2016 07:00 ET

Instacart Launches One-Hour Grocery Delivery Service in Third Texas City, San Antonio

After Success in Austin and Houston, Instacart Continues to Expand Throughout Texas, With Plans to Expand Operations Into Dallas Within the Year

SAN FRANCISCO, CA--(Marketwired - May 12, 2016) - Instacart (www.Instacart.com), the fast-growing retail delivery service whose personal shoppers hand pick and deliver items from trusted local stores, announced today an expansion into San Antonio. As of today, San Antonio residents looking to purchase fresh groceries, produce and spirits can now order from Whole Foods Market, H-E-B, Spec's Wine Spirits and Finer Foods, Total Wine & More, Central Market, Costco (no membership needed), and Petco, and have everything delivered by Instacart in as little as one hour.

Instacart delivery has been available in Austin and Houston since 2014, and in just the last six months, order volume has increased three fold. "We've seen unbelievable success in Austin and Houston, and it's time we continue our expansion in Texas," said Apoorva Mehta, Founder and CEO at Instacart. "As the second largest city in Texas, there's an unparalleled customer demand for on-demand delivery in San Antonio, so residents can have access to fresh and healthy products wherever and whenever they want them."

"We've seen how much our customers love this fast and convenient way to receive Whole Foods Market groceries right to their doors, so we are thrilled to offer this service to our San Antonio community," said Jeff Jenkins, Whole Foods Market's global executive coordinator of digital strategy. "Instacart has given us a way to provide customers with the highest-quality, fresh and healthy groceries even when they can't make it into our stores. Together, we're providing shoppers with the outstanding service we're known for with the convenience that fits their busy lives."

H-E-B expressed their excitement about expanding their partnership with Instacart to San Antonio. "Instacart's ability to deliver on-demand perfectly aligns with our focus on making customers' lives better," said Greg Souquette, Vice President and General Manager of San Antonio Operations at H-E-B. "We're are thrilled to continue this partnership, and look forward to improving our offerings to San Antonio customers with the addition of on-demand delivery."

Spec's Wine, Spirits, and Finer Foods also expressed enthusiasm around their expanded partnership with Instacart. "We are meeting the challenge of convenience with Instacart's same-day delivery service and this is one more way we can give our customers what they want," said Lisa Rydman, a third generation family member at Spec's.

Total Wine & More recently expanded their partnership with Instacart to Austin, and will also launch in San Antonio. "After a successful launch in Austin, we're excited to bring our offerings to more Texas customers," said John Jordan, SVP of Customer Experience at Total Wine & More. "Instacart is an invaluable on-demand delivery partner because they put the same premium on customer service as we do."

Instacart initial delivery area in San Antonio includes: 78209, 78212, 78213, 78216, 78230, 78231, 78232, 78248, and 78258.

How Instacart works: Customers go online to www.Instacart.com or open the Instacart mobile app on their iPhone or Android device, select their zip code and store, add items to a virtual cart, and then choose a delivery window (within one hour, within two hours, or up to seven days in the future) and check out. An Instacart Personal Shopper accepts the order on his/her smartphone, uses the Instacart Shopper app to guide them through shopping, and then delivers the order to the customer in the designated delivery timeframe.

New customers can sign up at www.Instacart.com. For other FAQs, visit https://www.instacart.com/faq.

About Instacart

Instacart allows people to order groceries online by connecting them with personal shoppers who hand pick items at customers' local, favorite stores and deliver straight to their doors. Founded in San Francisco in 2012, Instacart has quickly scaled to 22 metropolitan areas across the U.S. and partnered with dozens of retailers, including popular national chains (Whole Foods Market, Costco, Petco) as well as local, regional grocers (Marsh Supermarkets, Bi-Rite, Cub Foods). By combining a personal touch with cutting-edge technology, Instacart offers customers a simple solution to save time and eat fresh food from the grocery brands they trust. Instacart is the only grocery service that can meet today's on-demand lifestyle by delivering in as little as one hour. First delivery is free at www.Instacart.com.

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