SOURCE: IntelePeer

IntelePeer

March 14, 2011 08:05 ET

IntelePeer SIP Trunking Test Results Certified by Interactive Intelligence

IntelePeer's SIP Trunking Services Validated for Use With the Interactive Intelligence All-in-One IP Communications Software Suite

PHOENIX, AZ--(Marketwire - March 14, 2011) - Today, at the ATA Convention and Expo 2011, IntelePeer Inc. (www.intelepeer.com), a leader in the delivery of communications via cloud-based infrastructure, announced that the results of its SIP Trunking tests have been certified by Interactive Intelligence, a global provider of unified business communications solutions for contact center automation, enterprise IP telephony, and business process automation.

Interactive Intelligence has validated that the IntelePeer SIP Trunking services can be used with the vendor's all-in-one IP communications software suite, Customer Interaction Center™ (CIC), version 3.0.

To earn certification, IntelePeer's SIP Trunking services had to pass rigorous call-flow tests to demonstrate quality performance and dependability for delivering and receiving calls and supporting key CIC 3.0 functionality, which includes t.38 fax delivery and find-me/follow-me features. Interactive Intelligence requires extensive certification testing before allowing any services to be integrated with its products.

"The Interactive Intelligence certification assures contact centers and enterprises proven dependability, interoperability and performance of our SIP Trunking services with CIC," said Margaret Norton, general manager, enterprise and applications for IntelePeer. "Our SIP Trunking services offer contact centers and enterprises a compelling alternative to other providers based on our pricing, quality, and full-featured capabilities. We anticipate strong demand from Interactive Intelligence customers."

IntelePeer provides a comprehensive suite of on-demand communications and SIP Trunking services that are backed by deep communications expertise and a proven Quick Start program. Through its cloud-based infrastructure, Media Peering Grid™ services and SuperRegistry™ directory of more than 478 million directly peered telephone numbers, IntelePeer simplifies communications by delivering carrier-quality service over public or private Internet Protocol (IP) connections. IntelePeer's patented platform provides real-time service availability that gives customers the option to keep their communications service provider or existing communications equipment, eliminating the lengthy delays associated with typical service deployments.

For more information on IntelePeer's certification by Interactive Intelligence, visit: http://testlab.inin.com/FeatureListPage.aspx?ProductType=7&ProductIDs=482. For details on installation and configuration, visit: http://testlab.inin.com/compatibilityfiles_external/documents/SIP%20Carrier%20Documentation%20IntelePeer.pdf

About IntelePeer
IntelePeer, Inc. is the leading provider of cloud communications services for enterprises and service providers. The company's patent pending, all-IP platform connects customers' telecommunications networks and systems on-demand. The IntelePeer CaaS IP platform includes an extensive carrier-grade Media Peering Grid™ service carrying more than 25 billion minutes annually, a SuperRegistry™ global directory with more than 478 million telephone numbers, and AppworX® communication application toolset. IntelePeer's platform easily and cost-effectively delivers high-quality voice, video, SMS, and other rich-media communications to any phone or IP connected device worldwide. By making it easy for customers to transition from legacy TDM to next-generation IP networks, IntelePeer is transforming communications, while helping service providers and businesses save money, enhance productivity, and generate new sources of revenue. For more information visit: www.intelepeer.com.

IntelePeer, AppworX, SuperRegistry and Media Peering Grid are trademarks of IntelePeer, Inc. All rights reserved worldwide. Other trademarks referenced are the property of their respective owners.