SOURCE: Intelisys Communications, Inc.

Intelisys Communications, Inc.

February 27, 2009 17:27 ET

Intelisys Expands Professional Services Offering Through Its Business Solutions Group

PETALUMA, CA--(Marketwire - February 27, 2009) - Intelisys Communications, Inc., the nation's leading master agency, announced today the expansion of its professional management services to the telecom independent sales channel through Intelisys Business Solutions (IBS). IBS was originally launched in 2006 as Carrier Solutions and focused on carriers and service providers. IBS will continue to provide professional services to carriers and service providers and in addition will offer its services to the independent sales channel, direct enterprise, educational, and government institutions through the PINNACLE Communications Management Suite.

IBS is a natural extension for Intelisys since it combines over 15 years of industry expertise with a mature, powerful and integrated technology platform, the PINNACLE Communications Management Suite. PINNACLE has been supporting premier institutions in government, healthcare, higher education, and various retail industries for over twenty years. IBS is leveraging the PINNACLE technology platform to deliver a comprehensive and robust suite of essential service support and service delivery management functions to a market segment that until now has been underserved by the traditional TEM solutions provider.

Most TEM solution providers and Telecom Audit agencies focus on the very large enterprises with multi-million dollar communication spend. With this new suite of IBS services, Intelisys is able to provide "peace of mind" to SMB organizations having to overcome the challenges of continually relying on internal non-expert resources to help reduce cost and improve organizational efficiencies.

Dana Topping, co-owner of Intelisys, explains: "IBS distinguishes itself from traditional outsourcing agencies by partnering with the organization to manage the lifecycle of support activities related to procuring, provisioning, paying, disputing, and dynamically allocating costs for all communication services. By providing a full range of Telecom Lifecycle Management services, IBS can deliver a very timely and sustainable return on investment."

Devi Jaspal, Senior Director of Intelisys Business Solutions, indicates, "Traditional TEM and Telecom Audit engagements are not directly aligned with the actual business requirements of the organization. Our mission is to partner with the customer to identify opportunities to reduce cost by helping them optimize their use of communication services and alleviate the challenges of managing the lifecycle of support activities associated with complex communication networks and the ever-expanding array of mobile services."

"This is a complete bundled solution," says Joel St. Germain, one of the nation's leading independent telecom sales agents located in Englewood, CO. "It's not just traditional telecom expense management, but rather a more robust and comprehensive financial and operations management solution. This new offering creates a paradigm shift in the telecom industry, and especially in the indirect sales channel. The possibility of having an easy-to-navigate web portal integrated with a powerful and proven telecom lifecycle management platform completely changes the value added services that can be offered to the SMB marketplace."

To learn more about Intelisys Business Solutions, go to To learn more about Intelisys Communications, Inc., go to

About Intelisys and Intelisys Business Solutions

Intelisys is the only master agency focused exclusively on supporting the channel's top-producing sales agents. Intelisys provides a broad suite of telecom value-based solutions that include carrier voice and data services, wireless and wired access, voice and Web conferencing, as well as mobility solutions. Intelisys Business Solutions, formally Carrier Solutions, is the result of the 2006 merger with Resource Communications, an industry-leading telecommunication solutions provider founded by Dana Topping.

Contact Information

  • For further information and appointments, contact:
    Devi Jaspal
    Senior Director, Intelisys Business Solutions
    Direct 303.952.4317
    Cell 720.301.3384
    Email Contact
    Channel Partner Conference & Expo Booth # 1413