Librestream Technologies Inc.

Librestream Technologies Inc.

June 03, 2009 10:53 ET

Intelligent Hospital Systems Uses Librestream's Onsight Mobile Collaboration System to Speed Delivery and Improve Service

The Onsight mobile collaboration system immediately connects engineers at head office with field staff and customers at hospital site

WINNIPEG, CANADA--(Marketwire - June 3, 2009) - Librestream, the leader in mobile collaboration solutions, is pleased to announce that Intelligent Hospital Systems (IH Systems) has purchased the Onsight mobile collaboration system to accelerate implementation and provide ongoing maintenance support of their Robotic IV Automation System (RIVA) at hospital sites across North America.

The RIVA automates the preparation of IV syringes and IV bags to reduce errors and drive cost savings for hospital pharmacies. Because it weighs 6,600 pounds, the RIVA must be commissioned on premise at the hospital. Onsight is a key part of both commissioning and ongoing maintenance of each RIVA system. The field technicians use Onsight to stream live video and talk with the engineers to get advice and solve problems immediately. Onsight provides these field technicians with access to the right person at the right time to get the right answer.

"We experience the benefits of using Onsight almost daily. The ability to talk and draw onscreen while viewing live video from the customer site is essential to us. Without the live interaction that Onsight provides, we would have to send an engineer to the customer site. Not only does that add cost, but it delays our ability to service our customers," said Alex Reinhardt, Director of Customer Service at IH Systems. He added, "As a result, we have made the decision to include an Onsight mobile device with every RIVA system we implement. It is that strategic to us."

"IH Systems is truly an innovative company and one that recognizes the value of immediately bringing internal experts into challenging situations," stated Kerry Thacher, CEO of Librestream. He continued, "We are pleased that IH Systems chose Onsight and Librestream to help deliver an impressive level of customer service. We look forward to our continuing relationship as they deploy more RIVA systems around the world."

About RIVA from IH Systems

RIVA is a self-contained unit for filling IV syringes and bags developed by Intelligent Hospital Systems, which is used by hospital pharmacies to automatically and accurately prepare IV syringes and IV bags. For more information, please visit www.intelligenthospitals.com.

About Onsight

The patented Onsight solution can connect you to suppliers, team members, patients, or customers in an instant and drive collaboration with live video, 2-way audio and 2-way telestration. Your team can collaborate with distant locations to quickly solve problems and improve communication within an organization or with key suppliers. Using Onsight, customers have improved their bottom line with increased productivity, reduced travel expense, and better customer service.

About Librestream

Librestream Technologies Inc. is the leader in developing innovative mobile collaboration solutions. With its patented Onsight solution, Librestream extends traditional video conferencing and collaboration services to connect workers from any location at any time - This Changes Everything. To learn more about the company, its products and services visit the website at www.librestream.com.

Contact Information