SOURCE: IntelliResponse

IntelliResponse

November 13, 2013 09:07 ET

IntelliResponse Ranks Among Fastest Growing Technology Companies; Recognized in the Deloitte Technology Fast 50™ and Fast 500™ Programs

Attributes Significant Revenue Growth to Its Leadership in the Growing Market for Customer Experience Technology

TORONTO, ON--(Marketwired - Nov 13, 2013) - IntelliResponse, the leading provider of virtual agent technology for the enterprise, has been named one of Canada's fastest growing technology companies in the Deloitte Technology Fast 50™ awards for technological innovation, entrepreneurship, rapid growth and leadership, based on its revenue growth of 166 percent from 2008 to 2012.

The Company was also included in the Deloitte Technology Fast 500™, a ranking of the 500 fastest growing technology, media, telecommunications, life sciences and clean technology companies in North America. Technology Fast 500 award winners are selected based on percentage fiscal year revenue growth from 2008 to 2012.

IntelliResponse CEO David Lloyd credits the Company's impressive 166 percent revenue growth to its ability to respond to growing enterprise demand for robust online self-service solutions with its award winning and patented virtual agent technology. Lloyd said, "We're honored that Deloitte has recognized IntelliResponse for our consistent financial growth and leadership in the online customer service technology market. Over the last five years, we've developed an innovative suite of products that respond to the growing customer experience needs of CMOs, CXOs and customer service executives in industries such as financial services, insurance, retail, telecom, utilities, and higher education. As the number of customer interaction channels continues to grow and demand for online self-service expands, we expect our strong growth trajectory to continue."

"Canadian Fast 50 and Technology Fast 500 companies innovate, demonstrate leadership, create jobs, and invest in R&D," said Richard Lee, Deloitte's National Managing Partner, Technology, Media & Telecommunications. "They are remarkable companies that show dedication, drive and commitment that are key to growth in the technology sector."

Now in its 16th year, the Deloitte Technology Fast 50™ program recognizes leaders in the Canadian technology industry and tracks the successful growth of Canadian-grown global leaders. The program augments the broader Deloitte North American Technology Fast 500™ initiative, with winners automatically eligible for this elite ranking.

To qualify for the Deloitte Technology Fast 50™ ranking, companies must have been in business for at least five years, have revenues of at least $5 million, be headquartered in Canada, own proprietary technology, and conduct research and development activities in Canada. A panel of industry experts evaluate and judge companies based on four key criteria: competitive advantage; size, growth, and market attractiveness; management effectiveness and organization; and financial performance.

About the Deloitte Technology Fast 50™

The Deloitte Technology Fast 50™ program is Canada's pre-eminent technology awards program. Celebrating business growth, innovation and entrepreneurship, the program features four distinct categories including the Technology Fast 50™ Ranking, Companies-to-Watch Awards (early-stage Canadian tech companies in business less than five years, with the potential to be a future Deloitte Technology Fast 50™ candidate), Leadership Awards (companies that demonstrate technological leadership and innovation within the industry) and the Deloitte Technology Green 15™ Awards (Canada's leading GreenTech companies that promote a more efficient use and re-use of the earth's resources in industrial production and consumption). Program sponsors include Deloitte, Bennett Jones and OMERS Ventures. For further information, visit www.fast50.ca.

About Deloitte's 2013 Technology Fast 500™

Technology Fast 500, conducted by Deloitte & Touche LLP, provides a ranking of the fastest growing technology, media, telecommunications, life sciences and clean technology companies -- both public and private -- in North America. Technology Fast 500 award winners are selected based on percentage fiscal year revenue growth from 2008 to 2012.

In order to be eligible for Technology Fast 500 recognition, companies must own proprietary intellectual property or technology that is sold to customers in products that contribute to a majority of the company's operating revenues. Companies must have base-year operating revenues of at least $50,000 USD or CD, and current-year operating revenues of at least $5 million USD or CD. Additionally, companies must be in business for a minimum of five years, and be headquartered within North America.

About IntelliResponse Systems
IntelliResponse is the leading provider of virtual agent technology solutions for the enterprise. We create profitable online conversations for our private and public sector customers around the world.

Our patented Virtual Agent solutions transform corporate websites, mobile applications, social media channels and agent desktops into world class self-service platforms. Using IntelliResponse, consumers can ask questions using natural language and get instant, accurate answers as well as targeted offers that lead them down the purchase path and improve conversion. Key voice of the customer insights are captured in natural language, allowing companies to build highly detailed customer profiles over time.

IntelliResponse is the gold standard in first line customer experience, offer management and customer intelligence. Some of the world's most recognized corporate brands and public institutions trust their customer experience management needs to IntelliResponse -- including CIBC Bank, ING Direct, Charter Communications, Progress Energy, Copa Airlines, Kobo Books, Penn State University, Yale University and Harvard University Extension School.

For more information about IntelliResponse, visit www.intelliresponse.com.

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