SOURCE: Syclo

February 16, 2006 02:00 ET

Interservefm Selects Syclo Agentry to Rapidly Deploy a Mobile Field Service Solution

Leading Facilities Management Company Based in the UK Seeks to Optimize Workflow and Deliver More Value to Customers

HOFFMAN ESTATES, IL and LONDON -- (MARKET WIRE) -- February 16, 2006 -- A global leader in delivering mobile solutions, Syclo today announced it has been selected by UK-based Interservefm, one of the UK's leading facilities management outsourcers, to create a mobile extension of its work order and asset management system. The rollout will begin with three major contracts and is projected to exceed 350 users over multiple contracts.

Interserve provides specialized, multi-disciplined support services to clients principally within the industrial, power, defense and commercial sectors. It provides operational support across 310 Metropolitan Police (Met) sites including document management, security, concierge services, delivery of special events such as the Notting Hill Carnival and support at incident sites.

Interserve required a mobile solution that would enable its employees to interact with its work management and information systems in a more productive and cost-effective manner. In addition to wanting to deliver more information to technicians to improve their troubleshooting abilities, Interserve also wanted to improve the quality and quantity of data captured and uploaded to their information systems to allow managers to better plan and schedule work and provide excellent customer service.

Syclo was selected to create a mobile solution using its proven mobile framework, Agentry. With Agentry, Syclo will build a mobile extension to the work management application that will work on a wide variety of mobile devices, utilize GPRS connectivity and also provide full off-line computing capabilities in case a wireless network connection is unavailable.

"We evaluated a wide range of mobile software vendors before selecting Syclo," said Tony Gwalchmai, Applications Manager at Interservefm. "We chose Syclo because of their proven domain expertise and their superior Agentry platform that would deliver the lowest total cost of ownership as well as the fastest time to deployment.

"We were impressed with the fact that Agentry was powerful enough to support all of our future mobile projects, but was easy enough for us to perform maintenance and upgrades with our own internal IT staff," he continued.

"With their new mobile solution, Interservefm can deliver more value to their customers with a best-in-class software solution that will allow technicians to work smarter and more efficiently," said Marc Chesover, Syclo's Director of Sales & Operations EMEA & AP. "Syclo allows Interservefm to lower overall operating costs, but also provides the ability to sustain these gains because our technology is future-proof and will support additional mobile applications that Interserve may require to support its growing customer base."

About Interservefm

Interservefm's focus is on offering clients significant long-term revenue streams, building a detailed understanding of their operations and adding value with an integrated suite of related services. It is also a leading provider of facilities management services to the Ministry of Defence (MoD), which includes delivering coordinated management, operation and maintenance services to the Army Training Estate at over 130 sites across England, Scotland and Wales, which cover approximately one percent (200,000 hectares) of mainland Britain. Its parent company, Interserve Plc, has its corporate base near Reading, Berkshire, and has been in existence for more than 130 years.

About Agentry

Refined through a decade of development, Agentry is an integrated development environment and framework that employs a powerful 4GL framework, which eliminates code writing and allows developers without an OO-programming skill set to easily design and deploy mobile applications. With an extensive library of pre-built mobile applications, Syclo is able to rapidly deploy mobile solutions that are tailored to meet customer needs. In addition, mobile deployments using Agentry have a lower total cost of ownership (TCO) because its technology can support numerous applications and is centrally administered to provide a single base of reference for applications and systems administrators.

About Syclo

Syclo is a leading developer of mobile solutions that streamline workflow and maximize productivity. Building on its flagship development platform Agentry, Syclo offers fully configurable mobile applications that run on a variety of devices and support real-time wireless or offline computing. Syclo's SMART Suite, the most widely deployed solution for enterprise asset management, includes pre-packaged and pre-integrated applications for maintenance and field service teams. Syclo and its partners utilize Agentry to design, develop and integrate customized solutions on-time and within budget. Over 500 Global 1000 corporations across industries have deployed Syclo's solutions. For more information, visit www.syclo.com, or email info@syclo.com.

Syclo and Agentry are trademarks of Syclo LLC. All other trademarks are property of their respective holders.

Copyright © 2006 Syclo LLC. All rights reserved. 512016-802

Contact Information

  • For more information, contact:
    Erica LeBorgne
    Syclo LLC
    847.713.9135
    Email Contact