SOURCE: Intranets.com

March 08, 2005 09:00 ET

Intranets.com Adds New Database Functionality to Its On-Demand Collaboration Suite

New Enhancements Allow Businesses to Easily Track, Organize and Manage Key Contacts

BURLINGTON, MA -- (MARKET WIRE) -- March 8, 2005 -- Intranets.com (http://www.intranets.com), the world's leading provider of on-demand collaboration solutions, today announced the introduction of several new database enhancements designed to help businesses drive productivity. The new functionality is a direct result of customer feedback requesting more advanced features for managing and tracking key customers, contacts, and sales leads. Businesses can now log activities, schedule follow-up tasks, set reminders, send group e-mails, and centralize all contact information, all within the Intranets.com database application.

"Database applications are often complex and require training or special expertise to fully leverage their features and functionality," said Christine Bataille, Brand Director at Intranets.com. "Our database application is unique because it offers robust capabilities in an easy-to-use format. In addition, because it is offered entirely online, businesses can benefit from the new features instantly, with no hardware or software to download or maintain."

The new features include several additional database views as well as direct integration between the company's current Task and Activity Log applications. By leveraging the enhanced feature set, businesses can immediately do the following:

--  Seamlessly log activities and schedule follow-up tasks for key
    contacts, customers and sales leads
--  Create highly organized views that are grouped by multiple columns, or
    use convenient preset views
--  Send emails to multiple contacts right from a database
    
"We rely on Intranets.com's database application to help us run our business every day," said Ashley Barron, General Manager of COSEP Meeting and Events division. "We have meeting planners located throughout the country and the database keeps us all connected with the right information, regardless of where we are. The new features will allow us to better track tasks and activities associated with a customer or project. We look forward to taking full advantage of the new updates."

Intranets.com's database contains eight ready-made templates that businesses can use in their current form or customize to match their individual needs. A business can even build an entirely new database from scratch. Currently, templates are available for customer relationship management, asset management, event registration, issue tracking, sales forecasting, time sheets, a knowledge base or an in/out board.

"We chose Intranets.com's database over competing solutions because it is simple to use and available over the Web, allowing us to access it from anywhere in the world at anytime," said Jeanne Heisler, President of Ronan Insurance, Inc, a full service insurance and financial services agency. "We use the database application to track internal communications throughout our firm and to maintain all human resources information. With this new functionality, we can oversee all of the latest activities and tasks associated with an employee or project."

Intranets.com offers a complete collaboration suite and currently serves 9,000 customers across 250,000 users worldwide. The company's suite includes database management, document management, calendaring, web and audio conferencing, task management and many other customizable applications. All of the applications work seamlessly within an integrated browser environment to help any organization work more efficiently online.

About Intranets.com

Intranets.com is the world's leading provider of on-demand collaboration services for small businesses or departments and groups inside large organizations. The company serves more than 250,000 users across 9,000 companies worldwide and offers a secure, web-based collaboration suite to share critical business information quickly and easily at any time from anywhere. Privately held and profitable, Intranets.com is led by an experienced team of software industry professionals who are committed to providing a secure, customizable, easy-to-deploy intranet solution supported by world-class customer service. Intranets.com is a PC Magazine "Editor's Choice" winner and is rated one of the world's "Top 25" leading service providers by ASPNews. The company is also ranked by the Boston Business Journal as one of the best places to work in Massachusetts. For more information or to take a FREE 30-day test drive, visit http://www.intranets.com/pr, e-mail corpsales@intranets.com or call 888-932-2600 or 781-565-6000.

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