SOURCE: Brazen Technologies

Brazen Technologies

June 14, 2016 07:00 ET

Introducing Brazen's Office Hours: New Product Gives Job Candidates Direct Access to Recruiters

Through Live Chat Sessions, Recruiters Can Better Connect With Top Talent, Decrease Time to First Engagement and Humanize the Candidate Experience

ARLINGTON, VA--(Marketwired - Jun 14, 2016) -  Brazen Technologies, offering real-time chat software for hiring and networking, today announced the launch of Office Hours, a new product that provides recruiters with an efficient and scalable way to connect with candidates directly through private, one-on-one conversations.

"Job candidates are more informed than ever, striving to learn everything they can about a company and its open positions before they apply," said Ed Barrientos, CEO of Brazen. "At the same time, businesses seek new ways to interact with their candidates and determine how they can make a difference at their company. Our new Office Hours solution solves the needs of both parties, giving candidates an unprecedented opportunity to connect with recruiters and providing hiring teams with a new way to get more qualified candidates in the door, assess their strengths and engage them from the beginning."

Founded upon the belief that bringing human interaction into key points in business processes will lead to better results, Brazen is committed to facilitating better ways for people to make meaningful connections. A pioneer in developing enterprise chat software, Brazen's solutions help companies connect with top talent, accelerate the hiring process and improve retention by fostering an engaged workforce.

Office Hours helps recruiters learn more about candidates, maximize their existing candidate channels and decrease time to first engagement. Through the solution, recruiters can conduct private conversations with up to four candidates at any given time, while accessing candidate profiles and resumes during and after the chat. Following each conversation, the recruiter can review the chat transcript, rate the conversation and make notes for further follow-up.

"By including a unique URL to register for Office Hours on the company career page and a 'chat with us' button on individual job listings, our customers can maximize their sourcing channels," said Ryan Healy, Founder & President of Brazen. "Including this secondary call-to-action is a powerful tool to increase conversion because it provides candidates with an alternative to the traditional apply-first process."

From the candidate side of the hiring process, they gain access to a company resource who can answer their questions and help them determine if the company is right for them. When each recruiter hosts his or her own Office Hours, candidates can schedule a chat with a specific recruiter based on their interests, location and open requisitions, to further strengthen the personal connection.

Puppet, the standard for automating the delivery and operation of the software that powers everything around us, has received positive feedback from candidates on the Office Hours framework.

"Office Hours is a way for our recruiters and hiring managers to interact live with people who are interested in learning more about Puppet," said Tanya Webb, Puppet's Manager of Talent Acquisition. "It also helps make us more accessible so busy job candidates don't have to go out of their way to meet with a real Puppet team member at an in-person event."

"On LinkedIn, recruiters and hiring managers are basically just another InMail," Webb added. "Brazen Office Hours is a tool for making people feel that they can actually reach someone in the organization, rather than being lost as just another email to respond to."

Additional information about Brazen's Office Hours can be found at:

About Brazen
Brazen is a scheduled chat software platform designed to humanize engagement by making personal interaction efficient and scalable. The world's leading organizations use Brazen's software platform to interact and engage with employees, job candidates, customers, students and alumni. The company is venture-backed and headquartered in the Washington, D.C. metro area. For more information, visit