First Personal Injury

First Personal Injury

January 30, 2012 04:00 ET

Investigation Into Accident Claim Spam Texts

LONDON, UNITED KINGDOM--(Marketwire - Jan. 30, 2012) - On 8th December 2011, The Information Commissioner's Office (ICO) published news regarding the proliferation of unsolicited text messages from unknown sources. The article came off the back of a study of around 1,000 people showing that texts offering accident compensation were the most common spam text messages and that 95% of people find these texts either 'inconvenient, concerning or distressing'.

The ICO have been investigating these spam texts since the beginning of 2011 and are working with other bodies including the Office of Fair Trading, Ministry of Justice and mobile phone companies to try to establish the source of the text messages.

The texts seem to breach the Privacy and Electronic Communications Regulations because they are sent to people without prior consent and without identifying the sender. The ICO have advised that their enquiries show that the texts may come from unregistered pay as you go SIM cards. The ICO also gathered comments from members of the public including a mother whose 11 year old son had been receiving texts about making compensation claims.

The ICO believe that the companies who are generating these text messages are doing so at random and may be sending many hundreds or thousands of messages in the hope of reaching someone to whom it may apply.

First Personal Injury, a member of the Association of Personal Injury Lawyers (APIL) have noted that some of our existing client's contact us when they are in the process of making a claim as they have received such text messages. We make it clear to all our clients that these text messages do not come from us and should be ignored. Any reputable personal injury lawyers will not be in the practice of approaching client's directly to make a claim.

In September 2011, Karl Tonks the vice president of APIL told the BBC's Today programme that, "Solicitors are robustly regulated in this, we simply cannot and do not do it. Others are not so well regulated and we would welcome an effective ban of those text messages and unsolicited phone calls."

First Personal Injury would advise that should you receive spam text messages regarding making a claim, they should be ignored. In addition, if you have any information relating to the source of the text messages, you should report the matter to the ICO.

About First Personal Injury

First Personal Injury is a leading firm of specialist personal injury lawyers based in the North West and acting on behalf of Claimants nationwide.

First Personal Injury has a wealth of experience in dealing with personal injury matters and is authorised and regulated by the Solicitors Regulation Authority. First Personal Injury is a member of the Law Society's Personal Injury Panel and is also a panel member of Headway, the brain injury charity. First Personal Injury is a member of the Association of Personal Injury Lawyers (APIL). Most cases are conducted on a 'no win, no fee' basis. First Personal Injury's goal is to ensure that Client's receive the best possible advice whilst maximising their claim and ensuring they receive 100% of their compensation.

Contact Information

  • For further information and
    to find out if you can make a claim, please contact
    First Personal Injury free and confidentially on
    0800 014 1629