SOURCE: iOffice


November 16, 2015 09:00 ET

iOffice Helps Nationstar Optimize 1.5M sq. ft. of CRE and Boost Workforce Productivity

HOUSTON, TX--(Marketwired - Nov 16, 2015) - iOffice, the leading workforce-centric IWMS software designed for facilities management (FM) leaders, today announced its newest customer, Nationstar Mortgage (NYSE: NSM). As one of the largest and fastest growing mortgage servicers in the United States, Nationstar commands a servicing portfolio in excess of $400 billion for more than 2.4 million customers nationwide, and manages 1.5M square feet of office space. With iOffice, Nationstar is actively optimizing its real estate footprint, and more effectively managing visitors, security, assets and work orders, through one easy-to-use workplace software platform.

"We reviewed a host of other solutions, none of which came close to iOffice's price, ease of use, tracking or reporting capabilities," said Doug Gordon, corporate vice president, Workplace Services, Real Estate, Facilities, Physical Security for Nationstar Mortgage. "Having worked in this arena for more than 30 years, I know that iOffice will be a game-changer for us -- directly impacting our bottom line, saving time and resources while making our workforce more collaborative and efficient than ever before."

Nationstar believes that FM leaders should see their work as "Corporate Workplace Services" a holistic practice that covers optimizing the RE portfolio, asset/work order management, security, and using workforce collaboration as the key to addressing these issues. Prior to implementing iOffice, Nationstar relied on email, phone calls, excel and word documents to manage and track everything from service tickets to security requests to assets and visitors. Today, the mortgage giant is deploying iOffice's SaaS-based platform across 14 different programs. Its set of 10 modules allows workplaces to "grow as you go", ensuring a faster adoption rate within the workforce and faster ROI on the iOffice investment.

Nationstar is currently implementing four critical iOffice modules: Space, Service, Asset and Visitor. These fully integrated modules work together to create dashboard and reporting tools that let CRE leaders and executives see their workplace and workforce in real time. With these four tools, Nationstar seeks to:

  • Decrease its work order turnaround time and increase employee satisfaction
  • Optimize 1.5M sq. ft. domestically to reduce occupancy costs, streamline moves and directly impact the bottom line
  • Track parking, incident and security inquiries on tablets and mobile devices to help security staff communicate and quickly diffuse challenging situations.

"Working with Nationstar is like have a partner, not a just a customer," said iOffice Co-Founder Elizabeth Dukes. "They know that when you meet the needs of the workforce to be the best they can be, you fundamentally improve the workplace. It's that thinking that is transforming businesses around the world."

To schedule a demo of iOffice, go to

About iOffice
iOffice is the leading workforce-centric IWMS software and the only 100% SaaS platform designed for Workplace Leaders. iOffice equips C-suite executives, strategic planners and facilities managers with the real-time data and communications tools they need to plan effectively for the future of their workforce and workspace. With ten, open and customizable modules, iOffice was built to be agile and robust, requiring minimal training to accomplish any task. Founded in 2000, iOffice supports more than 2.1M users in 1,500 fast moving companies including BMC, Under Armour, Big Fish Games, Zillow, Adobe, McKesson, Hess, Dynegy, Vertex Pharmaceuticals, SPX and more. Visit and connect with iOffice on Twitter, Facebook, YouTube and LinkedIn @iOffice.

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