SOURCE: iPass

iPass

June 08, 2009 08:00 ET

iPass Mobile Broadband Keeps Rural Pharmaceutical Reps Connected to CRM System

Boehringer Ingelheim Vetmedica Field Sales Reps Overcome Significant Connectivity Challenges; Realize Increased Productivity, Improved Efficiency and Reduced Costs

REDWOOD SHORES, CA--(Marketwire - June 8, 2009) - iPass, Inc. (NASDAQ: IPAS), a long-time leader in providing mobility services to many of the world's largest companies, today announced that Boehringer Ingelheim Vetmedica, Inc. (BIVI) has deployed iPass Mobile Office and Mobile Broadband services for its field sales force. The iPass services provide easy-to-use, on-the-go 3G cellular broadband connectivity for BIVI's traveling sales representatives, many of whom live and work in rural areas with limited options for Internet connectivity and corporate network access.

BIVI, based in St. Joseph, Missouri, is a global leader in biological research, development and manufacturing for the animal health business producing an extensive line of biological and pharmaceutical products for cattle, swine, horses and domestic pets. Its 180 field and sales representatives had previously faced daily challenges getting their company-issued tablet PCs connected to the BIVI customer-relationship management (CRM) system, which contains up-to-the-minute information that is critical to their success.

With iPass Mobile Office and 3G Mobile Broadband, the field team now can access the CRM system anywhere there is a cellular signal, which has saved time and costs and greatly increased productivity. The iPass Mobile Office all-in-one connectivity solution integrates Wi-Fi, Ethernet and dial-up services with 3G broadband, providing a single user interface that uses their existing corporate login/password, enabling the reps to easily and successfully connect virtually anywhere. Previously the sales force had to find connections on its own, and reps acknowledge that the options when traveling were limited and costly.

"As an IT organization, we're always looking for better ways to do things," explains Kevin Brunk, director of information technology, BIVI. "With iPass, we are able to offer our people an all-in-one connectivity solution that combines Wi-Fi and 3G wireless broadband with an interface that helps people find available connections and identify the best one. It also provides a very stable support model."

The BIVI IT department piloted the iPass service after learning that a sister company was evaluating an iPass remote access solution. It tested the iPass 3G cards and service with 15 representative users and determined that the iPass offering met its service quality and coverage needs while also providing cost benefits over using multiple services for connectivity.

The deployment has also made life easier for internal resources at BIVI. Previously, when the IT department needed remote access to a user's machine for troubleshooting or routine maintenance, the service had to be scheduled well in advance, and the user sometimes had to travel. Now that service can be arranged much more easily and conveniently for both the user and the IT department. In addition, BIVI has expanded the iPass program to encompass connectivity for traveling office-based workers.

"It is very satisfying to help a company like BIVI better serve its customers by ensuring its field team and traveling employees can access critical information and corporate resources, whether they're on the farm or logging in from an airport or hotel," said Bryan Valko, vice-president of sales at iPass. "The pervasive connectivity possible with 3G mobile broadband is ideal for employees in rural or remote locations, especially paired with the enhanced availability of iPass enabled high-speed Wi-Fi or wired broadband. Combined with the other connectivity options of iPass Mobile Office, it makes it possible for remote and mobile workers to get connected virtually anywhere."

About BIVI

Boehringer Ingelheim Vetmedica, Inc. (St. Joseph, MO), is a subsidiary of Boehringer Ingelheim Corporation based in Ridgefield, CT and a member of the Boehringer Ingelheim group of companies. The Boehringer Ingelheim group is one of the world's 20 leading pharmaceutical companies. Headquartered in Ingelheim, Germany, it operates globally with 138 affiliates in 47 countries and approximately 41,300 employees. Since it was founded in 1885, the family-owned company has been committed to researching, developing, manufacturing and marketing novel products of high therapeutic value for human and veterinary medicine. In 2008, Boehringer Ingelheim posted net sales of US $17 billion (11.6 billion euro) while spending approximately one-fifth of net sales in its largest business segment, Prescription Medicines, on research and development. For more information, please visit: www.bi-vetmedica.com.

About iPass Inc.

iPass helps enterprises unify the management of remote and mobile connectivity and devices. With iPass software and services, customers can create easy-to-use broadband solutions for their mobile workers, home offices, and branch and retail locations, complete with device management, security validation, and unified billing. iPass offerings are powered by its leading global virtual network, on-demand management platform, and award-winning client software. The iPass global virtual network unifies hundreds of wireless, broadband and dial-up providers in over 160 countries. Hundreds of Global 2000 companies rely on iPass services, including Ford, Nokia, and Procter & Gamble. Founded in 1996, iPass is headquartered in Redwood Shores, Calif., with offices throughout North America, Europe and Asia.

iPass® is a registered trademark of iPass Inc.

Contact Information

  • Editorial Contact:
    Kristofer Konietzko
    Breakaway for iPass
    Tel: 415-358-2491
    Email: Email Contact