SOURCE: Ipswitch, Inc.

June 23, 2008 10:56 ET

Ipswitch, Inc. Announces WhatsUp® Gold VoIP Monitor

Extending the Power of the WhatsUp Gold Product Family -- New VoIP Monitor Plug-in Offers Network Managers Ability to Determine Service Levels for Voice Over IP Calls

LEXINGTON, MA--(Marketwire - June 23, 2008) - Ipswitch, Inc.'s Network Management division, the leading developer of network management software, today announced the availability of WhatsUp Gold VoIP (Voice over IP) Monitor. The first in a series of plug-ins to the extensible WhatsUp Gold product-family architecture, the WhatsUp Gold VoIP Monitor is designed to extend the power of WhatsUp Gold with the capability to monitor and report on the capacity of a network to support and maintain acceptable performance for VoIP call quality.

The WhatsUp Gold VoIP Monitor accesses information generated by Cisco IP SLA (service level agreement) enabled devices to monitor parameters essential to VoIP performance, including jitter, packet loss, latency and other calculated performance values. The VoIP Monitor leverages the core services of WhatsUp Gold v12 and seamlessly integrates with its versatile network management capabilities, giving customers with combined data and voice networks 360 degree visibility, actionable intelligence and complete control for VoIP.

"We've been so happy using WhatsUp Gold to manage our IT network that we regularly recommend it to our clients," said Terry Wood, Vice President of Information Technology at Intelek Technologies, a leading provider of web-based training and software installation, configuration and support services. "Intelek was an early adopter of VoIP technology, and we now rely on our converged network to serve over 5,000 customers, 24 hours a day. The new VoIP Monitor plug-in for WhatsUp Gold gives us insight we never had before and will help us ensure our network is always able to provide suitable quality of service for both data and voice traffic."

New features of WhatsUp VoIP Monitor include:

--  VoIP Performance Monitors for Network Measurement
    Eight new performance monitors, including six that measure jitter,
    latency, and packet loss from both source to destination and from
    destination to source, and two that provide values for ICPIF
    (calculated planning impairment factor) and MOS (mean opinion score).
    The performance monitors leverage IP SLA synthetic calls sent between
    VoIP devices, avoiding additional load on the network.
--  Active Monitor for Mean Opinion Score (MOS)
    A configurable active monitor for MOS that not only provides scoring
    data but can trigger an alert if network degradation causes the MOS
    value to go below a user configured threshold.
--  WhatsUp VoIP Monitor Configuration Wizard
    A configuration utility that scans the WhatsUp Gold database for IP SLA
    enabled devices and lets the user select an IP SLA source device for
    gathering VoIP RTT (round-trip time) data. The wizard then steps
    through the set up for VoIP performance monitors, workspace views, and
    active monitors for the selected IP SLA devices.
--  VoIP Monitor Workspace View
    A unified view of VoIP performance metrics that is fully integrated
    with the management and reporting infrastructure of WhatsUp Gold. VoIP
    data is clearly presented in a single workspace view, and the user can
    drill down into the underlying WhatsUp Gold functionality to
    troubleshoot network issues that could affect VoIP performance.

For additional information on VoIP monitoring, visit:

"WhatsUp Gold is the only network management platform that scales from the small business to the large enterprise, so you won't outgrow it as your network expands in size or complexity," said Ennio Caboni, VP of Sales for Ipswitch Network Management Division. "Now, with the VoIP Monitor and the other plug-in modules on our product roadmap, WhatsUp Gold customers can extend the functionality of this industry-leading network and application monitoring solution to unprecedented levels."

Availability and Pricing

WhatsUp Gold VoIP Monitor is immediately available with MSRP (manufacturer's suggested retail price) starting at $995 USD. The VoIP Monitor is a plug-in to WhatsUp Gold and therefore requires a base installation of WhatsUp Gold v12 (or above).

Special Offers

Customers that purchase and activate WhatsUp Gold v12 by August 1, 2008 automatically qualify to receive WhatsUp Gold VoIP Monitor free of charge -- a value starting at $995 USD MSRP. Existing WhatsUp Gold customers with active service agreements may purchase the VoIP Monitor for 50% off MSRP if they do so by August 1, 2008.

About Ipswitch Network Management

Ipswitch™ WhatsUp® Gold is the world's leading network management solution with over 70,000 networks reliably managed worldwide. Built on a scalable and extensible architecture offering automated device discovery and network mapping, real-time network monitoring (including SNMP monitoring and WMI monitoring), and versatile alerting, notification, and reporting functionality, WhatsUp Gold delivers 360 degree visibility, actionable intelligence and complete control. WhatsUp Gold is available in four distinct product editions: WhatsUp Gold Premium Edition, WhatsUp Gold Distributed Edition, WhatsUp Gold Standard Edition and WhatsUp Gold MSP Edition. Visit for more information.

About Ipswitch, Inc.

Ipswitch develops and markets innovative IT software that is easy to learn and use. More than 100 million people worldwide use Ipswitch software to manage their networks with Ipswitch WhatsUp® Gold, transfer files over the Internet using the market leading Ipswitch WS_FTP® Professional client and Ipswitch WS_FTP Server and communicate via Ipswitch IMailTM Server. Ipswitch values community involvement; visit to find out how to become involved.

Ipswitch, WS_FTP and WhatsUp are registered trademarks of Ipswitch, Inc. IMail Server is a trademark of Ipswitch, Inc. All other product names are the property of their respective owners.

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