SOURCE: Bruce Boyers Marketing Services

October 13, 2010 15:14 ET

Is a Free Solution an Enterprise Solution?

BURBANK, CA--(Marketwire - October 13, 2010) -  There are levels of complexity in computing. There is the user who buys a laptop and primarily uses it for Facebook updates while sitting in Starbucks. There is the small business owner that purchases a few desktops for keeping track of customers and billings, and hosting a web site. Up quite a distance is the enterprise, with hundreds or thousands of desktops and notebooks and numerous servers, all networked together and sharing data.

In between these levels are various orders of solutions, as well as awareness of problems. That person idling away the time in Starbucks, for example, probably bought inexpensive solutions for various issues right along with his or her computer, and is probably not even aware of the problems. If the computer slowed down because of fragmentation, that person would probably call a computer-literate friend to find out what was wrong. Moving up the levels, we find system personnel aware of fragmentation, but not necessarily aware of how much of an issue it can actually be, or what kind of technology it really takes to solve it.

At enterprise level, most IT staff are painfully aware of fragmentation and the damage it can cause if not kept completely in check. In addition to system slowdowns -- which decrease employee production all across the company -- there are unexpected process hangs and disk crashes. Hardware life is lessened. In short, fragmentation is a costly proposition.

A solution to fragmentation at enterprise level must be at least as robust as the problem. That free or inexpensive solution that came bundled on the laptop may or may not address the problem in the coffee shop (and upon close inspection, it probably won't), but with certainty it won't make a dent in the issue for a company. Right at the outset, it has to be scheduled and run; no one has the time to schedule defrag runs, and on a busy system there is no downtime during which defragmentation can be performed. Beyond that, such a solution was not designed to deal with tough enterprise levels of fragmentation.

An enterprise level fragmentation solution must, first, be able to cope with the fragmentation that exists within a company, making it a thing of the past for busy IT personnel. Second, it must be fully automatic, so that no scheduling is involved and no downtime is required to run the solution. In short, such a solution must do away with fragmentation as a problem, with no further attention from system staff.

If fragmentation is not being fully addressed by a solution, it is clear that it is no solution at all for an enterprise.

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