SOURCE: ISI Telemanagement Solutions, Inc.
March 30, 2011 09:01 ET
ISI Solution Now Rated "Avaya Compliant"
Infortel® Select 8.1 Telecom Reporting Application Is Compatible With Key Avaya IP Telephony Solutions; Helps Businesses Monitor and Manage Telecom Expenses and Networks
SCHAUMBURG, IL--(Marketwire - March 30, 2011) - ISI Telemanagement Solutions, Inc., a leading provider of Telecom Expense Management products and services, today announced that its Infortel® Select 8.1 Telecom Reporting application is compliant with key Internet Protocol (IP) Telephony solutions from Avaya Inc., a global leader in business collaboration systems, software and services.
Infortel® Select 8.1 helps businesses monitor and manage their telecom usage across the entire enterprise. The application now is compliance-tested by Avaya for compatibility with: Avaya Aura® Communication Server 1000 Release 7.0.
"We are proud to be compliant with the latest Avaya Aura Communication Server 1000 technology. ISI's many Avaya-based customers can now feel confident they will be able to continue to use the reliable Call Management and Telecom Reporting tools they have always depended on when they integrate the newest technology platforms from Avaya," said Irwin Friedman, Chairman and Chief Executive Officer for ISI.
ISI Telemanagement Solutions is a member of the Avaya DevConnect program -- an initiative to develop, market and sell innovative third-party products that interoperate with Avaya technology and extend the value of a company's investment in its network.
As a Gold member of the program, ISI is eligible to submit products for compatibility testing by the Avaya Solution Interoperability and Test Lab. There, a team of Avaya engineers develops a comprehensive test plan for each application to verify whether it is Avaya compliant. Doing so ensures businesses can confidently add best-in-class capabilities to their network without having to replace their existing infrastructure -- speeding deployment of new applications and reducing both network complexity and implementation costs.
"By offering compliance testing to the many innovative companies like ISI who are members of our DevConnect program, Avaya promotes fully interoperable solutions that help businesses unleash powerful new possibilities," said Eric Rossman, vice president, developer relations, Avaya. "As a result, Avaya customers are able to connect employees and customers to information from wherever they are, over whatever device they have available -- getting more out of their multivendor network and delivering new value to their bottom line."
Avaya is a global leader in enterprise communications systems. The company provides unified communications, contact centers, data solutions and related services directly and through its channel partners to leading businesses and organizations around the world. Enterprises of all sizes depend on Avaya for state-of-the-art communications that improve efficiency, collaboration, customer service and competitiveness. For more information, please visit www.avaya.com. For more information on the Avaya DevConnect program, visit www.avaya.com/devconnect.
About ISI Telemanagement Solutions
Headquartered in Schaumburg, IL, ISI Telemanagement Solutions, Inc. is a leading provider of telecom management solutions that optimize information, productivity, and costs involving data, wireless, voice, and IP communications. Audit, inventory, network optimization, and outsourcing services allow clients to free-up time and money to make strategic investments in IP infrastructure and applications. ISI facilities, processes, and data security comply with ISO 9001:2008, SAS 70 (Data Center), HIPAA, Safe Harbor and other important standards. Additional information about ISI can be found at www.isi-info.com, requested via e-mail at email@example.com, or by calling +1.847.995.0002.