SOURCE: ista North America

ista North America

January 26, 2012 08:03 ET

ista North America Announces the Appointment of Industry Leader as New CIO

ALPHARETTA, GA--(Marketwire - Jan 26, 2012) - ista North America, the country's leader in energy and water metering, billing and management, has announced the addition of industry expert Jim Crysdale as Chief Information Officer.

Crysdale brings over twenty years of executive management and IT experience and has spent the past decade focused specifically on utilities and competitive energy. His technical and strategic expertise will contribute significantly as ista continues to strengthen its IT organization.

"ista is extremely pleased to have Mr. Crysdale on board," said CEO Ruediger Neubauer. "His in-depth understanding of enterprise software and systems, his service-side experience with retail energy providers, and his proven track record of successful leadership will be an invaluable asset to both ista and our customers."

Crysdale's appointment marks the tenth anniversary of ista's Business Process Outsourcing (BPO) sector, which has seen extraordinary double-digit growth over the past 8 years. This move also parallels the company's recent extensive investment in IT infrastructure and product development to enable the growth of its clients.

In his new role, Jim will be responsible for all aspects of Information Technology including IT Architecture, Application Development, Infrastructure and Project Management.

Discussing how his experience as a former ista client will apply to his new role, Crysdale said, "Coming from the perspective of being an ista client for many years, I am really looking forward to working with my former peers -- the leadership teams at ista's retail energy clients -- to make sure ista's IT roadmap and priorities are aligned to provide maximum value to our clients in fulfilling their strategic objectives. Together we have great potential ahead of us."

In his previous roles, Crysdale served as both CIO and VP of Information Technology and Operations. He has also served in leadership roles and strategic consulting engagements for several of the largest leading competitive energy retailers in North America. Jim is now based at ista's corporate headquarters in Alpharetta, GA.

About ista North America
ista is the world's leading company in the metering, billing and management of energy, water and ancillary costs. ista North America serves multifamily, manufactured housing, commercial and retail energy clients throughout the entire process chain. The company addresses the unmet need for energy cost management expertise with a broad scope of services and proven technology to help customers recover, manage and optimize their utility costs.

By leveraging its 100+ years of experience in submetering and utility expense management, ista is uniquely positioned to support both consumers and businesses in the budgeting, management and control of energy and utilities. The global company operates in 25 countries and services more than 11 million meter points.

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