SOURCE: ITpreneurs


June 18, 2013 11:58 ET

ITpreneurs TIPA® for ITIL® Assessor Training in India

NEW DELHI, INDIA--(Marketwired - Jun 18, 2013) - ITpreneurs conducted the first TIPA® (Tudor IT Process Assessment) Assessor and Lead Assessor training in India, successfully completing the certification of the first eight assessors and lead assessors. TIPA is fast-becoming the industry standard providing guidance for developing and improving IT Service Management (ITSM) processes.

TIPA offers a turnkey solution to determine the maturity levels for IT processes and is fully aligned with IT best practices enabling process improvements.

"This high-quality course allowed me to get a full understanding of TIPA and how to extract the best value from the assessment process. TIPA is fully aligned with ITIL and ISO15504 (Process Maturity Model) standard. This makes it convenient to assess how mature our ITIL processes are." - S.Rameshkumar, Consultant, IT Service Management Practice at TCS.

"We're pleased to bring TIPA training to India. This course attracted participants from organizations that have a large and mature IT Service Management practice like TCS, TechMahindra, CSC, and IT consulting companies like JK Technosoft. TIPA has adaptable price points, which make it a framework of choice for IT Service Management companies and individual experts. Given the enthusiastic response here in India, we have scheduled courses for the rest of the year." - Jaydeep Singh, Region Head, India & South Asia, ITpreneurs.

"I see vast potential in supporting the IT service management practices of global service providers based out of India resulting in better ROI from their projects, reduction in costs and an ability to commercially market TIPA assessments. This is a key tool for ITSM professionals looking to effectively implement changes in their organization." - Steve Tremblay, ITIL Master, DPSM, PMP, TIPA Lead Assessor who conducted the training.

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About ITpreneurs
ITpreneurs offers innovative competence development programs for IT best practices to support the educational needs of IT professionals. Learn more about us at and follow on Twitter at  

About TIPA (Tudor IT Process Assessment)
TIPA® for ITIL® is the product of more than seven years' extensive research conducted by a team of international researchers at CRP Henri Tudor, who also worked on the ISO/IEC 15504 process assessment standard and the ISO/IEC 20000 (ITSM Quality Standard).

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