SOURCE: Information Builders

Information Builders

October 19, 2010 08:30 ET

iWay Software Extends Salesforce Chatter Capabilities Throughout the Enterprise

iWay CEP Enable Enhanced to Facilitate Interactive and Real-Time Collaboration of People, Applications, and Data

NEW YORK, NY--(Marketwire - October 19, 2010) -  iWay Software, an Information Builders company and an innovator of enterprise integration solutions, today announced the availability of an upgraded version of iWay CEP Enable, its unique platform combining traditional complex event processing with instantaneous collaboration. The new integration extends the benefits of Salesforce Chatter to every asset in the enterprise, enabling users to collaborate on various business processes, systems, and applications in real time.

Salesforce Chatter is the industry's first real-time enterprise social collaboration application and platform, unleashing the social enterprise and a new way to work for people around the world. It enables instant communication and information sharing within the enterprise. Although the service supports salesforce.com and related native applications, all other systems traditionally were unable to participate in the Chatter framework. The latest iWay platform makes this participation possible by extending the benefits of Chatter to every system throughout the enterprise, regardless of source or location. With this integration, users can interactively collaborate with systems such as SAP, Oracle E-Business Suite, PeopleSoft, JD Edwards, and more in an environment that looks and behaves like a native Chatter interaction.

The flexible solution is also completely customizable, allowing users to dynamically create salesforce.com objects based on individual needs and communication preferences. For example, a CEO interested in reviewing all SAP purchase orders over a certain value amount can customize the iWay platform to automatically detect the events matching his criteria and push them to his Salesforce Chatter page in real time. Using iWay, the orders can be approved or rejected directly within Chatter and have their status automatically reflected within the SAP application as well.

Additional key benefits of the updated iWay CEP Enable include:

  • The ability to create custom business rules for every user, ensuring users receive only the information they need for their job function
  • Seamless Salesforce Chatter experience enabled for more than 300 sources
  • An interactive environment where users can engage with these sources via Chatter
  • The integration of Chatter actions into workflows and transactions with existing ERP, CRM, and legacy applications
  • A robust CEP engine analyzing events in real time with the capacity to alert users and take action as necessary

"In recent years the Internet has seen an explosion of social networking and real-time collaboration technologies such as Facebook and Twitter," said Dave Watson, chief operating officer, iWay Software. "Now enterprise users are looking for ways to tap these types of platforms to interact not just with one another, but with applications, systems, transactions, and data as well, giving rise to solutions like Salesforce Chatter. With this new functionality of iWay CEP Enable, we're extending the benefits of this collaboration to users' entire enterprise applications, significantly enriching the value of Salesforce Chatter."

For more information, you can view this video of the Salesforce Chatter integration in action.

About iWay Software

iWay Software's integration methodology is simple: it uses a single, integrated set of graphical design tools to assemble powerful pre-built components for enterprise-class business-to-business (B2B) integration, business process automation (BPA), or enterprise information management (EIM) integration scenarios -- without the use of custom code. Integration configurations can be deployed in a stand-alone manner to any environment supporting a JVM -- or to web application servers from any vendor. iWay delivers the fastest, most cost-effective, and simplest way to integrate and streamline critical business processes. iWay Software's vendor-, platform-, and protocol-neutral solutions achieve the promise of SOA: true reusability.

About Information Builders

Information Builders' award-winning combination of business intelligence and enterprise integration software has been providing innovative solutions to more than 12,000 customers for the past 30 years. WebFOCUS is the world's most widely utilized business intelligence platform. It provides the security, scalability, and flexibility needed at every level of global extended enterprises. Its simplicity helps create executive, analytical, and operational applications that reach dozens to millions of users. Information Builders' iWay Software suite provides state of the art, multi-purpose, pre-built integration components that address all SOA, application, data and information management requirements. Its integration adapters have been adopted by the leading software platform providers. Information Builders also offers solutions in the performance management, business activity monitoring, and enterprise search markets. The company's comprehensive enterprise product offerings give Information Builders' customers the ability to grow and innovate according to their needs.

Information Builders' customers include most of the Fortune 100 and U.S. federal government agencies. Headquartered in New York City with 90 offices worldwide, the company employs 1,450 people and has more than 350 business partners. More information is available at informationbuilders.com.

Contact Information