SOURCE: Single Digits

November 18, 2008 10:00 ET

Jamsan Hotel Management Has No Reservations About Quality of Guest Experience With New Single Digits Wi-Fi Solutions

Mid-Sized National Hotel Company Rolls-Out Premier Hot-Spot Solution at More Than 30 Hotels Across the Northeastern U.S.

MANCHESTER, NH--(Marketwire - November 18, 2008) - Single Digits, Inc. (, a leading provider of comprehensive Wi-Fi network deployment, management solutions, and technical support, today announced that its industry-leading Internet hotspot solutions were selected by Jamsan Hotel Management. The mid-sized hotel company has rolled out Single Digits technology in 30 hotels across the Northeast -- including popular destinations such as Fairfield Inn and Suites, Best Western, Holiday Inn and Comfort Inn.

Single Digits offers the market's only managed hotspot solution built specifically for the individual customer. The solution and customized service permit the rapid deployment, operation, and management of public Internet access solutions -- hardwired or WiFi -- empowering customers to boost revenue, increase customer loyalty, and promote their own core market values at their selected pricing.

"The hospitality industry is becoming more and more competitive every day," said Bob Goldstein, Single Digits' CEO. "To truly differentiate themselves, today's hospitality companies are forced to compete on quality of guest services. This includes easy, quick, and reliable access to the Internet. This is why many of the world's leading hospitality companies turn to Single Digits."

"Our guests expect to have Internet access in their rooms just as they'd expect to have a television and a bed," said Ashok Patel, vice president of Operations, Jamsan Hotel Management. "Reliable, quality Internet service is no longer a nice-to-have, it's a must have. With Single Digits, we've found a solution that enables us to offer high-quality, branded guest Internet services without the burden of handling management or end-user support."

Core to the choice of Single Digits by Jamsan, was the company's ability to take the hassle and complexity out of managing such a large Internet access solution. "Several years ago, when we only had half a dozen hotel destinations, Internet access management was not an issue," added Patel. "But today, with more than 30 destinations across the Northeastern United States, the scale and complexity of managing such a system is simply too much for us to handle. With Single Digits, we're taking the burden off our front desks and empowering them to support our guests with quality Internet access and support -- 24 hours per day, seven days a week."

For clients like Jamsan Hotel Management, Single Digits' customized solutions provide a unique offering with such Wi-Fi features and benefits as:

--  Branded Support -- Single Digits offers fully branded technical
    support services for companies not currently operating a helpdesk, or would
    prefer to outsource it to a more experienced provider.
--  24x7x365 End User Support -- With Single Digits Wi-Fi solution, no
    technical expertise is required as 100 percent of user support calls are
    handled by Single Digit technicians.
--  Real-Time Network Monitoring -- Single Digits also provides 24x7
    network monitoring to ensure smooth operations of services. Single Digits
    engineers keep a vigilant eye on the health of the network through
    redundant NOCs (Network Operating Centers).
--  Service Control -- Single Digits solution provides the necessary tools
    to drive the service and includes the ability to make changes to the
    landing page, adjust rates and bandwidth, review reports on activity or
    revenue, and many other valuable functions.
--  Additional Value Opportunities -- The Single Digits Wi-Fi solution can
    also generate additional value for organizations. For instance, a company
    can collect demographic and feedback survey data, customize the landing
    page to advertise local businesses, showcase other products or services, or
    create corporate brand awareness.
--  Security -- Single Digits utilizes industrial grade security and
    authentication tools to protect customer's private information while
    ensuring that public Internet traffic is kept completely separate from
    private networks.
"At Single Digits, we understand that today's hotels need to deliver flawless Internet services to their guests, but simply don't have the bandwidth to manage or support the infrastructure. That's why we have architected our solutions with the customer in mind. Leveraging Single Digits, hospitality companies across the globe are realizing the full business benefits of providing business-class hotspot and Wi-Fi solutions -- driving brand awareness and customer loyalty," continued Goldstein.

About Single Digits, Inc.

Single Digits, Inc. is the preeminent provider of business-class wireless hotspot management software and hosting solutions enabling full service, customized Wi-Fi access for businesses of all sizes. Single Digits' hotspot software enables companies to deliver their own brand of Wi-Fi service to their customers, meeting the growing demand for mobile, high-speed Internet access. Headquartered in Manchester, NH, Single Digits has operations in North America, the Middle East and Africa. For more information visit

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