MILPITAS, CA--(Marketwire - Dec 14, 2011) - JDSU (
As a member of QuEST Forum's Executive Board, Koffman helps drive the continuous development and implementation of the TL 9000 quality management system, a set of global standards designed to safeguard the quality of communications services and products worldwide. JDSU is using TL 9000 as the basis for its Communications Test business quality system.
"Our collaboration with customers and partners is the cornerstone of our success," said David Heard, president of JDSU's Communications Test and Measurement business segment. "Ken's election to QuEST Forum's Executive Board provides even more opportunity to work with the world's leading network operators and equipment manufacturers to improve quality across our industry. Our customers face unprecedented bandwidth demand, and we are committed to innovating new technologies that support their drive to achieve the highest levels of quality and reliability."
TL 9000 requires registrants to submit performance measurement results into a data repository for each of their products and services. Outputs from this repository provide benchmarking information for over 130 unique product categories. Companies utilize these industry metrics to calibrate their competitiveness and drive improvement within their organization.
Koffman joined JDSU's Communications Test senior management team earlier this year. He oversees the creation and optimization of all business processes and the measurement systems that drive continuous improvement and customer satisfaction.
"Given Ken's expertise with TL 9000, he is ideally suited to help us meet our goals of advancing the reliability and performance of telecommunications products and services around the world," said Don Pickens, chief operating officer, QuEST Forum.
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