ALAMEDA, CA--(Marketwired - Sep 1, 2016) - Jitterbit, the leading provider of fast, agile integration solutions for the modern enterprise, today announced the release of ServiceMax Connect, an out-of-the box integration solution that connects digital field service tools with back-office data and business processes on SAP. The solution's pre-configured workflows, built with Jitterbit's unparalleled domain expertise, empower companies to use ServiceMax and SAP in concert to drive superior business results.
Modern enterprises rely on ServiceMax to digitize their field service operations, boosting speed, accuracy and customer satisfaction. But for maximum impact, digital field service must be connected to back-office systems, so that companies can streamline processes like invoicing and inventory management and ensure that data is accurate and up-to-date across the organization. With ServiceMax Connect, businesses can synchronize and automate processes across ServiceMax and SAP within days.
"Jitterbit has been a critical partner in our mission to digitize field service operations," said Blake Wolff, SVP of Services & Alliances at ServiceMax. "Connecting ERP data from SAP with our field service management platform drives even further opportunities for process automation and cost efficiency. Plus, with even more critical data on their ServiceMax-enabled mobile device, field service technicians can provide a higher level of customer satisfaction."
Jitterbit makes it easy for non-technical users to deploy and manage integrations through its graphical, no-code interface. By eliminating the need for specialized IT resources to oversee each connection, companies can create value faster, with a lower total cost of ownership. The pre-built workflows included in ServiceMax Connect empower businesses across a range of industries to realize immediate benefits from connecting field service processes to back-office systems. This includes synchronizing account, contact and location data across all systems, accelerating service order to invoice processes, and giving service technicians complete access to products, assets, invoices, orders and credits while they're in the field.
In addition, Jitterbit's flexible connectivity solution allows businesses to run integrations entirely in the cloud on its massively scalable, high-performance Harmony platform or through agile, on-premise deployments. With access to Jitterbit's team of solutions experts, companies can fast-track success with the most complex connections and customize data transfers and workflows according to individual needs.
"We're proud to leverage more than ten years of integration experience to deliver a connectivity solution that maximizes ServiceMax and SAP customers' return on investment," said Jitterbit Vice President of Marketing and Alliances Andrew Leigh. "Having worked closely with hundreds of companies to streamline key business processes, we understand the importance of domain expertise to make every integration a success."
About Jitterbit, Inc.
Jitterbit amplifies the value of enterprise applications with a modern, flexible and easy-to-use integration cloud platform. Designed for the technical business analyst, Jitterbit allows companies of all sizes to solve the challenges of application, data and business process integration between on-premise and cloud systems. Jitterbit's graphical "clicks not code" approach and modern cloud platform accelerate and simplify the design, deployment and management of modern integration projects. Privately held, Jitterbit is headquartered in Alameda, CA. To learn more about Jitterbit's application integration, data integration and cloud integration solutions, visit www.jitterbit.com. To join the conversation, follow @Jitterbit on Twitter.