SAN FRANCISCO, CA--(Marketwired - Mar 26, 2014) - Aria Systems, the innovator in recurring revenue management, announced today the appointment of experienced industry veteran John Pora to vice president of professional services. In his new role, Pora leads an expanding team supporting the company's continued growth in enterprise deployment. Pora's appointment underscores the company's commitment to customer service excellence and to maintaining its unparalleled speed of on-time delivery of recurring revenue management services. Customers like Experian, Telekom Denmark and Verizon rely on Aria to launch timely new monetization models that maximize their revenue-generating efforts.
Pora brings to Aria 18 years of experience in developing and maintaining rigorous deployment and customer services practices for high-growth, enterprise software companies. Most recently, Pora served as vice president of professional services at BigMachines, a leading cloud-based "Configure, Price & Quote" (CPQ) solution provider. While there, he recorded an impressive track record, growing professional services' revenue by 42%, year over year, with margins exceeding 40%.
Previously, Pora led successful teams at enterprise content management software company OpenText and interactive digital media provider EyeWonder. In addition, Pora created and led the technology consulting practices at The North Highland Company and at Arthur Andersen.
"As a professional services veteran, I'm excited to join an organization that measures company performance around actual customer deployments," said Pora. "In addition to the company's record 40 live implementations in 2013, this focus underscores our commitment to our customers' success through implementation and beyond. I look forward to not only carrying on this tradition of excellence but also improving upon it as we grow the business to enterprises globally."
"We're pleased to have John join our growing executive team," said Tom Dibble, CEO and President, Aria Systems. "At our rapid stage of growth, we recognize the importance of expanding our executive roster with highly experienced professionals, and doubling down on our customer focus. As we expand, John will help us accomplish both by strengthening customer relationships and establishing a gold standard of services that extend our customer support and success."
About Aria Systems
Industry leaders like AAA NCNU, Experian, HootSuite, Pitney Bowes, Telekom Denmark, VMware and many others choose Aria to power their recurring revenue business, grow revenues and deliver exceptional experiences to their customers. Learn more about us at www.ariasystems.com.
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