SOURCE: bigtincan

bigtincan

December 18, 2012 09:00 ET

Jones Junction Selects bigtincan to Boost Sales Team Productivity and Enhance Customer Experience

Award-Winning Auto Dealership Anticipates Six-Figure Savings Through Improved Service, Streamlined Communications and Increased Productivity for Its Increasingly Mobile Sales Force

BOSTON, MA--(Marketwire - Dec 18, 2012) - Jones Junction, one of the nation's largest car dealerships with a focus on delivering best-in-class customer service, has selected bigtincan hub to boost productivity and improve communications for its rapidly growing sales force. The dealership anticipates that the technology will help eliminate hours of administrative overhead, resulting in more than $100,000 saved annually in lost time and productivity.

"We invested a substantial amount of time developing and deploying the most up-to-date business content to our sales team which included PowerPoint presentations, PDFs, Word documents, excel spreadsheets and more," Bryan Kilby, at Jones Junction. "Now with bigtincan hub, we can ensure that our sales people spend the majority of their time on the showroom floor engaging with prospects and that they have everything they need at their finger tips."

Engagement: The Next Gear of Success
Engagement and excellent service are core values for Jones Junction's business. Earlier this year, the dealership set itself apart from competitors by deploying iPads across its entire sales team. Jones Junction recognized that the iPad would give their 100 person sales team the opportunity to provide customers with real-time information regarding every vehicle on the lot and an opportunity to communicate with each other seamlessly and instantly. The challenge: working with business content like PowerPoint's, PDFs and Word documents on an iPad was incredibly cumbersome. Additionally, the dealership didn't have the time (or the patience) to manually plug in and update 100+ iPads with every new brochure or training presentation. The solution: bigtincan hub.

"Car sales people are not techies by any means," added Kilby. "bigtincan hub's easy-to-use interface allowed our sales team to access, edit and share every type of file out there. Even better, it gave us the power to push the most valuable, up-to-date content to their iPad instantly. No need to fumble through and search for the right document in front of the customer. Everything is front-and-center on the iPad, ranked in order of value or priority."

Jones Junction plans to expand its use of bigtincan's technology by rolling out iPads within its service department in early 2013.

To learn more about bigtincan hub, please visit www.bigtincan.com or follow the company on Twitter at @bigtincan.

ABOUT BIGTINCAN
bigtincan is the enterprise content and productivity hub for mobile devices that's intelligent, secure and social. The company's solution helps enterprises maximize the profitability and productivity of its remote workforce by arming them with everything that they need to do business on the road. bigtincan's technology gives remote workers real-time content access and intelligence that ensures that they are leveraging the most relevant and up-to-date information. The solution allows users to access business documents, local and corporate applications, rich web content, videos and more -- all from a single, intuitive application regardless of network connection status.

bigtincan's customers span a wide range of industries including government, healthcare, financial services, manufacturing, technology and more. With Gobal headquarters in Boston and offices in Singapore, Paris, and Sydney, bigtincan is a global leader in mobile technology. For more information, please visit www.bigtincan.com or follow on Twitter.