SOURCE: JustAnswer

September 15, 2008 08:00 ET

JustAnswer™ Launches Largest Expert Advice Site

eBay™ for Expertise -- Auto Mechanics, Lawyers, and Doctors Sell Knowledge in Their Heads Instead of Stuff in Their Garages

SAN FRANCISCO, CA--(Marketwire - September 15, 2008) - JustAnswer officially launches its website where people go when they need a doctor, lawyer, mechanic, or other Expert to answer their questions personally and quickly -- 24/7. The service makes it simple for users to receive answers to medical questions, seek car repair help from auto mechanics, and obtain Expert advice from lawyers.

Answers to Personal, Pressing Questions

With more than 12 million registered users and 20 thousand Experts, JustAnswer provides Expert knowledge and insight in over 40 countries and in 70 categories including Car, Legal, and Health. The site serves as an online platform where people ask questions and receive accurate and helpful answers.

Easy Access to Help

Experts empower inquiring minds with "do-it-yourself" information and give users tools to defend themselves in court, fix their cars, or investigate health issues, without having to physically go to an office, stand in line, or wait for business hours. Developed with the consumer in mind, anonymity and a satisfaction guarantee protect JustAnswer clients. In fact, consumers only pay if they're pleased with the answer. Below are actual questions asked and answered on JustAnswer:

-- Car (Toyota) - Brakes lock up when driving Toyota Tundra

-- Legal (Consumer Protection Law) - Purchased $10,000 lemon

-- Health (General) - Steam engine noise in head

"Armed with Expert advice, I was able to talk with my son and daughter-in-law about their child who wasn't growing and who wasn't speaking," said JustAnswer customer Jackie from Galveston, Texas. "Now she has grown about one-quarter of an inch and picked up four pounds. Her appetite and awareness have both improved. She's also laughing and smiling again. Needless to say I am thrilled and very pleased with JustAnswer."

"Every day, everywhere, at all hours -- people have questions that require Expert advice and an immediate response," explained JustAnswer Founder and CEO Andy Kurtzig. "We're the eBay for expertise, since Experts on our site sell the stuff in their heads instead of the stuff in their garages."

Global Expert Marketplace Helps Thousands of People Everyday

JustAnswer is a marketplace where the client can choose the price they're willing to pay for a helpful answer. The average price of a question is $15, but varies broadly by category. Consumers can choose to pay the higher prices based on urgency, complexity of the question, and desire to attract the most in-demand Experts. Since both Experts and clients are free to choose the price point at which they want to engage in this marketplace, it's up to free market dynamics to set the most efficient natural price. JustAnswer also has a five-step Expert screening process to ensure that clients are getting accurate insight to their pressing questions.

"It's a lot of hard work, but truly fulfilling to be able to help folks with their important concerns by addressing them as they arise," said Larry Carley, ASE Certified Technician and JustAnswer Car Expert. "JustAnswer excels at addressing consumer questions by connecting them with the Expert counsel they're looking for."

To view the current JustAnswer Question List, click here.

About JustAnswer Corp.

JustAnswer is the site where people go when they need a doctor, lawyer, mechanic or other Expert to answer their question personally and quickly -- 24/7. JustAnswer serves as an online platform where more than 12 million registered users receive advice from thousands of Experts. These millions of people rely on the site for affordable and timely advice in roughly 70 categories, ranging from Health to Legal. The JustAnswer network empowers thousands of registered Experts to give answers online in minutes. Partners include big brand companies such as Chilton and Del Monte. For more information about the company, please visit the website at www.JustAnswer.com.

Designated trademarks and brands are the property of their respective owners and do not imply any affiliation or endorsement of JustAnswer. JustAnswer uses the term Expert to refer to the people answering questions.

Contact Information

  • Press Contact:
    Aimee Macaitis
    Sr. PR Manager
    Email Contact
    (415) 929-9921 ext. 5605