SOURCE: VitalWare


October 13, 2015 08:30 ET

Kalispell Regional Health Shares ICD-10 Success Story Using VitalWare's VitalAuditor: Surviving the Transition and Securing the Future

YAKIMA, WA--(Marketwired - October 13, 2015) - VitalWare™, the leader in business intelligence for ICD-10 and beyond, and Kalispell Regional Health (KRH) announce their partnership success through a Client Experience Showcase outlining KRH’s preparation for the transition to ICD-10 and the securing of their future under the new code set.

Over two years ago, KRH recognized the requisite to identify the documentation and coding risks associated with ICD-10, as well as the need to be able to manage continued auditing of their documentation and coding after the transition. They also understood and wanted to prepare for pending grouper adjustments expected after the transition.

“It was very important to us to find a single solution that our auditors and coders could use to converse, taking us through the transition and beyond,” explains HIM Coding Supervisor, Bridgett DeCock, CCA. “We also wanted to work with a provider that had significant audit experience, and offered a technology that would help us be prepared for grouper adjustments we expect to happen after ICD-10 is implemented.”

Utilizing VitalWare’s ICD-10 Auditing Services and VitalAuditor, together KRH and VitalWare were able to identify documentation and coding opportunities and mitigate the risks associated with those opportunities. An added benefit was that the process of the assessment could also be shared as a blueprint to prepare other hospitals associated with Kalispell and the KRH clinics to facilitate a smooth transition.

“From the beginning of our partnership with KRH, we were excited to be working with an organization that shared our concerns associated with implementing and managing the ICD-10 code set; realizing that preparing for and getting through the transition was only the first step of many to come” said President and CEO of VitalWare, Kerry Martin. “KRH has now successfully navigated the transition and is able to easily monitor their documentation and coding opportunities and mitigate risks associated with expected DRG Grouper.”

VitalAuditor promotes a streamlined, internal audit workflow and delivers claims analytics, allowing users to identify opportunities associated with ICD-10 documentation, coding and grouper adjustments. In addition, continued and ongoing use of the solution facilitates the management, tracking and trending of documentation and coding process improvement efforts.

Since KRH’s initial implementation of VitalAuditor in early 2013, the tool has evolved, and a new enhanced reporting tool will soon be rolled out.

“By having our auditors and coders use a single system, we have a process in place that facilitates communication and continuous improvement, as well as allows us to monitor what the future holds,” she says. “And, if a reimbursement should be held up, we know we will be able to use VitalAuditor™ to figure out what went wrong.”

According to DeCock, however, “The best benefit of VitalAuditor is peace of mind.”

To read Kalispell’s Client Experience Showcase in its entirety, click here, and for more information on VitalWare’s end-to-end analytics and auditing solution, click here.

About VitalWare
With an unwavering commitment to service and support, VitalWare empowers providers and partners to realize revenue cycle success through innovative documentation, coding, billing and auditing solutions. For more information, visit, call 855-464-2310, or email

About Kalispell Regional Healthcare

Kalispell Regional Healthcare is a fully integrated and aligned health care system that provides high quality and low cost primary, specialty and tertiary medical care for the people they serve. For more information, visit

Contact Information

  • For more information, contact:
    Leslee Paganelli
    Director, Marketing
    (855) 464-2310 ext. 650
    Email contact